Workforce Development and Support

Immigration Enforcement and Health Centers: Knowing Your Rights as a Provider

  Webinar Slides(PDF) In light of recent policy and enforcement activities involving immigrants, this discussion will provide legal background on providers’ rights and responsibilities with regard to law enforcement and the privacy and confidentiality of patients’ identifying information (as well as personal health information). Information related to “sensitive locations,” how front desk and other health […]

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Creating and Delivering Presentations that Inspire, Challenge, and Change the World!

Webinar Slides(PDF) Do you have something important to share that could change how people think and act? If so, the way you present your information is just as important as the information itself. People learn and retain knowledge best when it is presented in an engaging and interactive way that inspires and helps people apply new concepts

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Mitigating Risk: Seven Important Things You Need to Know about Volunteer Background Checks

Webinar Slides(PDF) Employee screening is increasingly required for health centers and other nonprofits serving people without homes, and many organizations are expanding their screening practices to include volunteers and board members. Your reputation is paramount, and one rogue volunteer can negatively impact your program’s credibility, fundraising, and recruitment. Supporting best practices, the National HCH Council

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We All Do IT: UDS and Reporting Software

PowerPoint Slides(PDF) Each year, every community health center program is required to submit data for HRSA’s Uniform Data System (UDS). Technology can help in the process, but with several IT vendors promising fast and easy solutions, it can be an overwhelming decision as well as a frustrating process once we realize that there is no one-size-fits-all product. The tweaking

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HCH Quality Leaders: Key Practices and Improvement Strategies

Webinar Slides(PDF) This webinar will highlight the findings of the National Health Care for the Homeless Council’s case study on quality leaders among HCH grantees and the operational practices and quality improvement processes that drive them to success. Two HCH quality leaders will share some practices they have instituted to improve or support quality of care.

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Self-Care Basics in HCH Settings

Webinar Slides(PDF) This webinar will look at how to check-in with yourself, offer some techniques for self-care, and discuss resources for getting help if you need it. Taking care of ourselves is always important, but it can be especially challenging for those in caring professions. Burnout, compassion fatigue, and secondary trauma pose risks to the well-being

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Start with a Strong Foundation: Council Resources for Training Your Staff in HCH Core Competencies

Webinar Slides(PDF) The National Health Care for the Homeless Council has a number of resources to assist you and your staff in training on the key elements of the HCH Model of Care. The staff and members of the Council’s Core Competency Work Group have assembled a curriculum that can be used in whole or

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