Our Staff The principal office of the National Health Care for the Homeless Council is in Nashville, Tennessee. Staff and contractors pursue our ambitious agenda in research, training, education, organizing, and advocacy from offices in various locations. Staff members include: Bobby Watts, MPH, MS, CPH Chief Executive Officer G. Robert “Bobby” Watts is the chief executive officer of the National Health Care for the Homeless Council and oversees all aspects of the Council’s activity in advocacy, training, technical assistance, research, peer support, organizing, and fund development. A nationally recognized advocate and leader in meeting the health needs of people without homes, he has more than 25 years of experience in administration, direct service, and implementation of homeless health services. He began his work with people experiencing homelessness as a live-in staff member of the New York City Rescue Mission in Manhattan. Learn more about Bobby. Contact Information Phone Number: (615) 226-2292 | Email Address: bwatts@nhchc.org Hugo Aguas, MA Research Associate Hugo works with the research team to research health outcomes using data driven methodologies, Hugo collaborates with other community health partners throughout the country to develop educational materials pertaining to medical care for those experiencing homelessness. Hugo also disseminates data and provides ease-of-access to community partners throughout the nation, and assists in writing publications and scheduling educational seminars on public health amongst those experiencing homelessness. Contact Information Phone Number: (615) 226-2292 | Email Address: haguas@nhchc.org Lauryn Berner, MSW, MPH Research Manager Lauryn works with the research team to support the Health Care for the Homeless field by developing and disseminating knowledge, increasing visibility of HCH-related research through publications and external collaborations, and providing data-driven support to inter-departmental teams and workgroups. Lauryn serves as the Council’s subject matter expert on housing and HIV, and her work has focused on the social determinants of health. Contact Information Phone Number: (615) 226-2292, Ext. 230 | Email Address: lberner@nhchc.org Alaina Boyer, PhD Director of Research Alaina provides oversight and guidance for the research activities of the National Health Care for the Homeless Council, which include quality improvement projects and providing educational resources for health care clinics that serve individuals experiencing homelessness. She coordinates and facilitates the Research Committee and Practice Based Research Network initiatives, which are currently focused on improving health outcomes and providing quality care across systems for vulnerable populations. Contact Information Phone Number: (615) 226-2292, Ext. 233 | Email Address: aboyer@nhchc.org Lily Catalano, BA Clinical Manager Lily coordinates the work of the Health Care for the Homeless Clinicians’ Network and develops resources to improve access to and quality of health care for people experiencing homelessness. Contact Information Phone Number: (615) 226-2292, Ext. 231 | Email Address: lcatalano@nhchc.org Katherine Cavanaugh, MSW Consumer Advocate Katherine staffs the National Consumer Advisory Board (NCAB), helps to coordinate consumer initiatives, and further develops Council relationships with local Consumer Advisory Boards (CABs). Contact Information Phone Number: (443) 703-1320 | Email Address: kcavanaugh@nhchc.org Andrea Crowe, MA Advancement Coordinator Andrea maintains the Council's donor and membership database; manages fundraising lists of individuals, organizations, and foundations; and provides a range of administrative services in the areas of philanthropy and member relations. Contact Information Phone Number: (615) 226-2292, Ext. 234 | Email Address: acrowe@nhchc.org Brandon de la Cruz, MM Media and Technology Manager Brandon manages media-based communication activities for the Council -- including webinars, videography, photography, and music production -- and provides guidance and support for information technology services. Contact Information Phone Number: (615) 226-2292, Ext. 249 | Email Address: bdelacruz@nhchc.org Barbara DiPietro, PhD Senior Director of Policy Barbara directs the policy and advocacy activities for the National Health Care for the Homeless Council. This includes conducting policy analysis, providing educational materials and presentations to a broad range of policymakers and other stakeholders, coordinating the Council’s policy priorities with national partners, and organizing staff assistance to the Policy Committee and the National Consumer Advisory Board. Contact Information Phone Number: (443) 703-1346 | Email Address: bdipietro@nhchc.org Jennifer Dix, BBA Communications Coordinator Jenn provides assistance with the Council’s marketing and branding efforts. This includes supporting effective communication strategies via email communications, newsletters, marketing materials, website content, and social media. Contact Information Phone Number: (615) 226-2292, Ext. 225 | Email Address: jdix@nhchc.org Julia Dobbins, MSW Director of Medical Respite Care Julia joined the Council in 2012 and leads our work on medical respite care. She provides guidance and oversight for medical respite activities including training, technical assistance, and resource and program development. Additionally, she is the staff liaison to the Respite Care Providers’ Network (RCPN) and coordinates and facilitates the activities of the RCPN steering committee. Contact Information Phone Number: (615) 226-2292, Ext. 232 | Email Address: jdobbins@nhchc.org D. Michael Durham, MTS Community Engagement Manager Michael is responsible for strategic relationship-building and increasing representation of marginalized communities in all of the Council’s work. Leaning on these relationships, he coordinates the Council’s largely peer-to-peer technical assistance program, which provides support to health centers and other organizations serving people experiencing homelessness. He also supports the CEO in certain racial equity initiatives. Contact Information Phone Number: (615) 226-2292, Ext. 246 | Email Address: mdurham@nhchc.org Dorothy (Dott) Freeman, PhD Senior Director of Advancement Dott is the Council's Senior Director of Advancement and has more than 25 years of fundraising experience in a variety of areas, including service-oriented nonprofits, health care, and education. Heading the Council's Advancement Team, she leads our philanthropy, communications, membership, media, and technology initiatives. Contact Information Phone Number: (207) 333-8877 | Email Address: dfreeman@nhchc.org Melanie Harper, BA, LSSGB Director of Finance & Administration Melanie is responsible for oversight of all the financial and administrative functions of the Council and staffs the Finance & Personnel Committee. Contact Information Phone Number: (615) 226-2292, Ext. 229 | Email Address: mharper@nhchc.org Darlene Jenkins, DrPH Senior Director of Programs Darlene oversees the work of the Education and Research Teams. Contact Information Phone Number: (615) 226-2292, Ext. 228 | Email Address: djenkins@nhchc.org Joseph Kenkel, BS Research Assistant Joey works with the research team to support the Health Care for the Homeless field by developing and disseminating information, increasing visibility of HCH-related research through publications and external collaborations, and improving the HCH field and community’s capacity for quality improvement and engagement in research. Joey also performs activities aimed to increase the knowledge base, skill set, and resources of health center staff engaged in supportive housing initiatives in partnership with the Corporation for Supportive Housing (CSH). Contact Information Phone Number: (615) 226-2292, Ext. 226 | Email Address: jkenkel@nhchc.org Kelli Klein, BA Behavioral Health Coordinator Kelli provides technical assistance and supports the Council’s work on behavioral health and homelessness, focusing on the integration of behavioral health into primary care settings. She works specifically on the Health Resources and Services Administration’s Center of Excellence (CoE) for Behavioral Health Technical Assistance (BHTA), which includes the development and execution of webinars and peer learning opportunities through communities of practice. Contact Information Phone Number: (615) 226-2292, Ext. 247 | Email Address: kklein@nhchc.org Katie League, LCSW-C COVID-19 Project Manager (Policy Team) Katie works with the policy team to support the Council’s efforts surrounding the COVID-19 global pandemic. She works to identify and promote promising practices, common challenges, and key policy issues faced by the HCH community. Contact Information Phone Number: (615) 226-2292 | Email Address: kleague@nhchc.org Cindy Manginelli, BS Director of Community Engagement Cindy directs the Council’s efforts to engage and create a diverse community of individuals, coalitions, and programs that directly address issues at the intersection of homelessness and health care. She also manages the Council’s ongoing work to promote diversity, equity, and inclusion within the community of those who experience and address homelessness. Contact Information Phone Number: (615) 226-2292, Ext. 239 | Email Address: cmanginelli@nhchc.org Julia Nettles-Clemons, BA Administrative Coordinator Julia has a variety of responsibilities in the areas of finance and administration that include accounts receivable and accounts payable, office maintenance, clerical work, operations, and database support. Contact Information Phone Number: (615) 226-2292, Ext. 221| Email Address: jnettles@nhchc.org Courtney Pladsen, DNP, FNP-BC, RN Director of Clinical and Quality Improvement Courtney leads initiatives to improve the delivery of primary care, substance use treatment, and mental health care nationally. She directs training and quality improvement initiatives, and contributes to research and policy recommendations on emerging clinical issues affecting people experiencing homelessness. Contact Information Phone Number: (615) 226-2292 | Email Address: cpladsen@nhchc.org Brett Poe, BS Research Associate Brett works with the research team to support the Health Care for the Homeless field by developing and disseminating information, increasing visibility of HCH-related research through publications and external collaborations, and providing data-driven support to inter-departmental teams and workgroups. Contact Information Phone Number: (615) 226-2292, Ext. 242 | Email Address: bpoe@nhchc.org Regina Reed, MPH Health Policy Manager Regina is responsible for representing the interests of the Council to policymakers and organizational partners in Washington, D.C., working with the Policy Committee to advance the Council’s advocacy agenda, developing policy positions and analyses, and mobilizing member organizations, service providers, and other advocates to end poverty and homelessness. Contact Information Phone Number: (443) 703-1337 | Email Address: rreed@nhchc.org Caitlin Synovec, OTD, OTR/L, BCMH Medical Respite Manager Caitlin is an occupational therapist with clinical experience working with adults experiencing homelessness to improve quality of life and engagement in their preferred communities. As the Medical Respite Manager, she works with the Director of Medical Respite on projects of the National Institute for Medical Respite Care (NIMRC) and the Respite Care Providers’ Network (RCPN). Contact Information Phone Number: (615) 226-2292 | Email Address: csynovec@nhchc.org Cecilia Willoughby, BA Training and Meetings Coordinator Cecilia manages logistics and educational content for the Council’s major training events, including our annual National Health Care for the Homeless Conference and Policy Symposium, Regional Training, and Governing Membership Meeting. She serves as the point person for these major training events working in concert with the Director of Finance and Administration, Administrators Committee, other staff members, and other stakeholders. Contact Information Phone Number: (615) 226-2292, Ext. 241 | Email Address: cwilloughby@nhchc.org Cecilia Willoughby, BA Training and Meetings Coordinator Cecilia manages logistics and educational content for the Council’s major training events, including our annual National Health Care for the Homeless Conference and Policy Symposium, Regional Training, and Governing Membership Meeting. She serves as the point person for these major training events working in concert with the Director of Finance and Administration, Administrators Committee, other staff members, and other stakeholders. Contact Information Phone Number: (615) 226-2292, Ext. 241 | Email Address: cwilloughby@nhchc.org Terri Woodmore, MS Communications Manager As part of the advancement team, Terri develops and coordinates ongoing communications and media strategies, and maintains high-quality communications including mass emails, newsletters, marketing materials, website design and content, social media, and audio/video packages. Contact Information Phone Number: (615) 226-2292, Ext. 245 | Email Address: twoodmore@nhchc.org Brenda Wright Executive Assistant Brenda serves as Executive Assistant to the CEO and is responsible for Board meeting preparation, special projects, and administrative support including scheduling, preparing executive documents and correspondence, managing travel itineraries, maintaining files, and other administrative duties. Contact Information Phone Number: (615) 226-2292, Ext. 251 | Email Address: bwright@nhchc.org Search for: COVID-19 Join Donate FollowFollow All Policy Publications 2021 Federal Policy Priorities Homelessness & Health: What’s the Connection? | February 2019 See a list of the latest COVID-19 policy publications here. Comments on HUD’s Rule to Prevent Access to Shelter for Transgender Individuals| September 2020 Comments on SSA’s Rule to Increase CDRs for Social Security Disability Benefits | January 2020 Insurance Coverage at HCH Programs, 2018 | January 2020 Medicaid and HCH: The Dangers of Block Grants or Per Capita Caps and Guiding Principles for Reform Comments on TN Block Grant Waiver Proposal | October 2019 Open Letter to President Trump on Homelessness | September 2019 Comments on USDA’s Cat E Rule to Restrict SNAP/Food Stamp Benefits | September 2019 Comments on HHS’s Section 1557 Health Care Discrimination Rule | July 2019 Comments on HUD’s Mixed-Status Families Proposed Rule | June 2019 Comments on OMB’s Poverty Line Calculation Proposal| June 2019 Medicare For All and the HCH Community | May 2019 Health, Homelessness, and Racial Disparities | April 2019 Comments on SNAP Work Requirement Proposed Rule | March 2019 2019 Federal Policy Priorities| January 2019 Comments on proposed changes to Public Charge policy | November 2018 Final Opioid Legislation (H.R. 6) Synopsis and Analysis | October 2018 Comments on Kentucky HEALTH Medicaid Demonstration Waiver | August 2018 Comments on Title X Proposed Rule | July 2018 Opioid Policy Priorities – Letter to the Senate HELP Committee with 52 endorsing organizations | June 2018 Opioid Policy Priorities: An Action Agenda for the HCH Community | June 2018 Homeless Encampments: Roles for the HCH Community | April 2018 Council comments to the USDA re: SNAP work requirements and time limits | April 2018 Comments on Conscience Rights in Health Care Proposed Rule | March 2018 Opioid Policy Recommendations- Letter to Senate Finance Committee | February 2018 Questions for the confirmation hearing of Alex Azar as HHS Secretary | November 2017 Synopsis of the Final Report of the President’s Commission on Combating Drug Addiction and the Opioid Crisis | November 2017 Council comments on Draft Report of President’s Commission on Combating Drug Addiction and the Opioid Crisis | August 2017 Council Overview of HUD Final Rule to Prohibit Smoking in Public Housing | December 2016 HCH Advocate Statement of Principles | May 2016 Medication-Assisted Treatment: Buprenorphine in the HCH Community | May 2016 Addressing the Opioid Crisis: Priorities for the HCH Community | May 2016 Behavioral Health Reform: Key Elements of Success | April 2016 Policy Priorities for the Health Care for the Homeless Community | April 2016 How has the ACA Medicaid Expansion Affected Providers Serving the Homeless Population: Analysis of Coverage, Revenues, and Costs | March 2016 Homeless States of Emergency: Advocacy Strategies to Advance Permanent Solutions | February 2016 Council Comments on CMS Proposed New Hospital Discharge Regulations | January 2016 Council Comments on HUD Proposed Rules to Prohibit Smoking in Public Housing | January 2016 Standing in Solidarity: In Support of the Movement for Social Justice | June 2015 Council Comments on HRSA’s Draft Sliding Fee Discount Scale PIN | September 2012 Policy Advisory: Changes in the HCH 12-Month Rule | August 2012 Policy Brief- Extending FTCA Coverage to Volunteers at Health Centers | September 2010 Disaster Planning for People Experiencing Homelessness | March 2009 Foreclosure to Homelessness | 2009 HCH Mobilizer – action alerts Enfranchising Homeless Clients—A Resource Guide to Voter Registration for HCH Projects, 2nd Edition | 2008 Policy Brief: Housing is Health Care | 2008 Defining and Funding the Support in Permanent Supportive Housing: Recommendations from Health Centers Serving Homeless People | 2008 Joint Comments on SSA Proposed Changes in Continuing Disability Review Process | 2006 Waiting for Care: The Availability of Health Services for Homeless Persons | 2006 Improving Institutional Discharge Practices | 2005 Premature Mortality in Homeless Populations: A Review of the Literature | 2005 Mainstreaming Health Care for Homeless People | 2005 Glossary of Policy & Advocacy Terms | 2003 Comments on Proposed HMIS Rule | 2003 Hard to Reach: Rural Homelessness & Health Care | 2002 Casualties of Complexity: Why Eligible Homeless People Are Not Enrolled in Medicaid | 2001 HIV/AIDS & Homelessness: Recommendations for Clinical Practice and Public Policy | 2000 Utilization & Costs of Medical Services by Homeless Persons: Literature Review & Implications | 1999 The Effects of SSI & SSD Benefits Termination as Seen in Health Care for the Homeless Projects | 1999 Can Managed Care Work for Homeless People? Guidance for State Medicaid Programs | 1998 Searching for the Right Fit: Homelessness and Medicaid Managed Care | 1998 Increased Demand and Decreased Capacity: Challenges to the McKinney Act’s HCH Program | 1997 A Bitter Pill: Welfare Reform and the Health of Homeless People | 1995 Combating Tuberculosis and Homelessness: Recommendations for Policy and Practice | 1995 TAKE ACTION POLICY ISSUES OUR WORK Policy Publications National Coalitions & Partners Join the Council Make A Donation Get Assistance Contact Us Our Networks Respite Care Providers' NetworkNational Consumer Advisory BoardHCH Clinicians' Network Get Involved Join Our Organization Donate to Our Cause Subscribe to Receive our latest eNewsletter Success! Email Sign Up Now This website is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $1,967,147 with 20 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov. Copyright © 2021 National Health Care for the Homeless Council, Inc. 604 Gallatin Ave., Suite 106 | Nashville, TN 37206 | (615) 226-2292 Privacy and Payment Policies FollowFollowFollow
