Consumer Engagement

Giving people who are experiencing homelessness a voice about the care and support they receive

Consumer Engagement

Consumers are people who are experiencing homelessness and use the services provided by various agencies, including the HCH centers that we support

Need Help Now?

Are you experiencing homelessness? If so, you are not alone. Here at the Council we do not provide direct support but there are resources available to help you with shelter, health care, and other needs.

Consumer Engagement in Governance 

Consumers have a unique space in governance and advocacy as they can provide their real-life experience to guide policy and practices at health centers and in the larger community.  As health centers are required to involve consumers in governance, it is important to consider how to best support and maximize this input.

National Consumer Advisory Board

The National Consumer Advisory Board (NCAB) is a network for people with the experience of homelessness who have been clients of Health Care for the Homeless (HCH) projects across the country. The mission of NCAB is to be the vehicle for consumers of HCH projects to become a collaborative voice on national issues.

NCAB prioritizes assisting consumers in the development and maintenance of local CABs and serving as a clearinghouse for information and assistance to consumers. NCAB is a standing committee of the National HCH Council.

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