Prepare for an emergency situation by learning when and how to call 911 from a health center. Explore training and planning strategies that equip health centers for crisis situations. Consider how partnerships can contribute to community safety. Learn to identify and appropriately respond to each type of emergency. Prepare to act in the event of […]
S and S – When to Call 911 Read More >>
Safety and security are primary issues for both patients and staff of health care for the homeless health centers. It is important for health center staff to understand foundational factors to consider and discuss in order to increase their own personal safety and support the safety and security of their team members and patients. Take
S and S – The Basics Read More >>
Discover basic principles of de-escalation to apply when engaging a patient or co-worker who is experiencing increased agitation, aggression, fear, or anger. Take Online Course Now
S and S – Principles of De-escalation Read More >>
This introductory course provides an overview of organizational safety in health care for the homeless (HCH) health centers. The course will define organizational safety and provide an overview of the four components of an organizational culture of safety: leadership, policies and procedures, communication, and staff supports. This course is intended for all staffing levels within
S and S – Organizational Culture of Safety Read More >>
Conflict is a normal part of life and relationship, but conflict can cause patients and staff to feel vulnerable, threatened, and out of control. How we feel about conflict and how we seek to resolve conflict can have an enormous impact on our ability to engage patients in crisis as well as our co-workers and
S and S – Conflict Resolution Read More >>
This 11 module course will equip learners with a clear understanding of the context of modern homelessness and its effect on health; detail the core characteristics of Health Care for the Homeless model of care; and explore ways learners can get involved in the movement to end homelessness. Each module is intended to take approximately
This workshop will provide an overview of three dimensions of cultural humility and how that applies both individually and institutionally. Learn the difference between cultural competency and cultural humility and different principles of applying cultural humility in your life and work. “Cultural Humility: People, Principles and Practices,” is a 30-minute documentary by San Francisco State
Cultural Humility Read More >>
Are you a person with lived experience of homelessness/lived expertise who is a passionate advocate for human rights and justice for people experiencing homelessness? The work is vital—AND it is ongoing with demands that can be all-consuming and overwhelming. Self-care is extremely important for wellness and to avoid burnout. Please join the Ellen Dailey
Self-Care: A Lived Experience Perspective Read More >>
