Consumer Engagement

Countering Nonprofit Exploitation: A Call for Client Compensation

Client storytelling is a staple of the nonprofit business model, everpresent in board and committee proceedings, research, advocacy and policy, communications, and fundraising. Nonprofit organizations benefit significantly from the client experience and their ability to capture an audience. The critical question is how equitable is this exchange between the client and the organization? This presentation […]

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Building an Innovative Model of Care for Vulnerable Patients, through Outreach & Peer Support

By meeting people where they are literally and figuratively, addressing social determinants of health, and building relationships, hospitals can significantly reduce emergency department recidivism and acute psychiatric admissions to improve patients’ quality of life. Because our healthcare system is stretched thin with a lack of beds or places to safely discharge people to, patients with

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Cluster Care: Providing Support to High-Needs Clients in Transitional Housing

The organization recognized a need to provide specialized support to high-needs residents in NYC Safe Haven transitional housing for individuals who previously experienced street homelessness. Due to systemic constraints that do not allow for long-term Home Health Aide Services onsite, a needs assessment was conducted to learn the scale and scope of the need among

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Dont Need a Home in Order to Vote

The organization will be working with audience members to help develop a working Consumer Advisory Board and specifically develop expertise on an advocacy project to increase voter registration and education that no address is required to participate in our voting system in the United States. Speakers: Joseph Benson, Community Health Worker, Healthcare for the Homeless-Houston

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Understanding Engagement With an ED-Based Peer Intervention for Opioid Overdose Prevention

Presenters will discuss results from a qualitative study that examined the role of an ED-based peer navigator intervention for patients experiencing homelessness who presented with an opioid-involved overdose. In-depth interviews with 23 participants revealed several themes relating to barriers and facilitators to engagement with the intervention. Speakers: Giselle Routhier, PhD, MSW, NYU School of Medicine

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