Cluster Care: Providing Support to High-Needs Clients in Transitional Housing

The organization recognized a need to provide specialized support to high-needs residents in NYC Safe Haven transitional housing for individuals who previously experienced street homelessness. Due to systemic constraints that do not allow for long-term Home Health Aide Services onsite, a needs assessment was conducted to learn the scale and scope of the need among their current residents for ADL support to help inform the development of a Cluster Care program. Attendees will engage with direct program staff to learn how the program was implemented, the successes and challenges, and begin to assess how to incorporate this model into their organization.

Speakers: Kevin Hines, Breaking Ground; Erin Madden, Vice President, Programs, Breaking Ground; John Betts, Assistant Vice President, Program Development & Innovation, Breaking Ground

Session Materials: 

Categories: Assessment and Intake, Behavioral Health, Best Practices, Case Management, Clinical Practice, Community Health Workers, Consumer Engagement, Homeless Services, Interdisciplinary Care, Permanent Supportive Housing, Street Medicine
Tags: 2024 National HCH Conference
Scroll to Top