Building Service Capacity Through a Model Workforce Development Program

In late 2022, a managed care plan began a partnership with a community-based organization that had an impressive history of partnering with local employment partners to effectively meet staffing needs, while also providing opportunities for individuals with lived experience and other barriers to integrate into the workplace. Together they sought to address several regional concerns: lack of employment opportunities for people with lived experience and other employment barriers; lack of trained job applicants for positions that would ultimately increase capacity of the homeless services continuum; the improvement of job opportunities (e.g. living wage adjustments) for this population; and increasing the diversity of the staff within homeless service provider organizations so that they might better reflect the diversity of the population being served. Ultimately these partners collaborated to offer a workforce training program that made progress on all those regional concerns. This session will review work done to-date on this project, successes achieved, barriers faced along the way, and the work left to be accomplished.

Speakers: Kelly Bruno Nelson: CalOptima Health; Danielle Cameron: Director, Program Development, Medi-Cal and CalAIM, CalOptima Health; Mia Arias: Director of CalAIM Operations, CalOptima Health; Adam Hirsch: Director of Business Development, CHRYSALIS

Session Materials: 

Categories: Healthcare and Homelessness Partnerships, Workforce Development and Support
Tags: 2023 National HCH Conference
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