Clinical Practice

“I hear you” An invitation to move towards “You heard me.”

It is the person speaking who is the judge of how well they have been heard. When a person feels heard, the door is open for partnership toward change and growth. In this workshop, participants will review and practice the motivational interviewing skills of accurate empathy, reflective listening, and affirmations. Speaker: Rafael Martinez, Author, LCSW, […]

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Gender Affirming Care for Transgender and Gender Diverse People Experiencing Homelessness

Housing instability, employment, and other social determinants of health intersect to create barriers to achieving health equity for transgender and gender diverse (TGD) people. This session will address the needs of and considerations for TGD patients experiencing homelessness. Speakers: Alex Keuroghlian, MD, MPH, Director of the Division of Education and Training, Fenway Institute Session Materials:

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Utilizing Health-Related Patient Data to Advance Health Equity in Clinical Care

Hennepin County Health Care for the Homeless (HCH) is a federally qualified health center (FQHC) located in the upper Midwest. The health center’s patient population faces some of the greatest disparities in health within the community. Over the past two years, HCH has worked to improve how clinical quality data and patient health measures are

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Ensuring Equal Access to Risk Assessment: A Zero Suicide Implementation

Colorado Coalition for the Homeless has been on a path to Zero Suicide for the past several years. The Coalition’s belief that equal access to risk assessment is at the heart of their implementation process and guides all they do. Based in quality assurance, their process was developed from the beginning with analysis, reporting, and

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HCH2024

“One Stop Shop” Viral Hepatitis Treatment for Hennepin County Healthcare for the Homeless Clients

This session will highlight the process taken by Hennepin County Health Care for the Homeless as they built their viral hepatitis program. The presentation will illustrate the current HCV barriers to care clients experience, how the team overcome those barriers, and how they collaborate to successfully advocate for sheltered and unsheltered clients to obtain HCV

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Using CalAIM to Make Strategic Investments that Uplift the Experience of Unhoused Members

Learn about a Medi-Cal plan’s approach to centering the experience of its members experiencing homelessness through strategic investments and program implementation in partnership with the local continuum of care and community-based organizations. Learn how these investments increase opportunities for unhoused members to provide feedback on programs and receive a variety of new services to support

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Virtual Care Enhancement with Tele Transmission of Auscultation, Ear, Skin Examination

Health care visits supplemented with tele transmission of auscultation, ear, throat, and skin examinations were implemented in a busy large scale metro mobile and fixed clinic primary care service. There will be discussion of user experience, and patient acceptability, satisfaction, and preferences. Speakers: Donna Persaud, Medical Director, Parkland Health; Sara Galvez, Practice Operations Manager, Parkland

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