Community Health Workers

Psychological Safety in the Health Center Workforce

Health centers prioritize the physical safety of their staff and patients, but psychological safety is equally important, and its absence can threaten a stable workforce and the well-being of patients. Is it safe to make a mistake in your health center? Is it possible to communicate concerns about a superior or question a policy or procedure? Are staff […]

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Building an Innovative Model of Care for Vulnerable Patients, through Outreach & Peer Support

By meeting people where they are literally and figuratively, addressing social determinants of health, and building relationships, hospitals can significantly reduce emergency department recidivism and acute psychiatric admissions to improve patients’ quality of life. Because our healthcare system is stretched thin with a lack of beds or places to safely discharge people to, patients with

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Unpacking Workplace Violence on BIPOC Health Care Workers

Workplace violence is a critical issue that affects not only the individuals involved but also the overall organizational culture. When examining workplace violence, it is important to recognize that BIPOC staff may experience unique challenges and consequences due to systemic and cultural factors. This presentation seeks to delve into the multifaceted nature of violence in

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Cluster Care: Providing Support to High-Needs Clients in Transitional Housing

The organization recognized a need to provide specialized support to high-needs residents in NYC Safe Haven transitional housing for individuals who previously experienced street homelessness. Due to systemic constraints that do not allow for long-term Home Health Aide Services onsite, a needs assessment was conducted to learn the scale and scope of the need among

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“I hear you” An invitation to move towards “You heard me.”

It is the person speaking who is the judge of how well they have been heard. When a person feels heard, the door is open for partnership toward change and growth. In this workshop, participants will review and practice the motivational interviewing skills of accurate empathy, reflective listening, and affirmations. Speaker: Rafael Martinez, Author, LCSW,

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Meeting the Needs of New Arrivals within the HCH Community

The homelessness services system is experiencing increases in the number of people without housing who have recently entered the United States. Rooted in human rights principles, this session will be an informal discussion of the operational challenges this change presents, as well as highlight strategies for delivering care and advocating for needed resources. Come to

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MRC – The Role of Community Health Workers, Case Managers, and Peers

Case managers, community health workers (CHWs), and peers are often the primary staff responsible for care coordination and implementation of care plans in medical respite. Beyond this, they build relationships and safety for medical respite care clients. This course provides an overview of each role within the medical respite program and recommended best and promising

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