Cancellations must be done by admin. If you need to cancel, contact Brett Poe at bpoe@nhchc.org to request cancellation and identify the attendees. Conference registration fees are refundable until April 21, 2024 minus an $80 cancellation fee. 

If the Council cancels the Conference or if a company or organization disallows in-person attendance by its employees (e.g. programs restrict travel), a 100% refund will be given regardless of date of cancellation.

Yes! To avoid a cancellation fee, registrations can be transferred to other staff. If registered as an organization member, the new attendee must be within the same organization. The name and email address of the original and new attendee can be sent to Brett Poe at bpoe@nhchc.org.

Online payment is preferred by the Council and the easiest process for the purchaser. 

As the Council continues to expand nationally, centralized physical payments are becoming more cumbersome and not cost-effective nor are they efficient when booking for sessions that quickly fill up.

*Moving forward, the Council plans to move more toward a paperless payment format.*

If a physical check is the only option of payment, the individual or organization MUST request directly to Brett Poe at bpoe@nhchc.org.

Additional links and instructions will be provided for those seeking to pay offline in order to receive a confirmation and invoice that includes next steps to complete the registration to waive the online cost.

Indicate if you plan to pay by physical check or e-check with banking and routing information.

If a physical check is the only option of payment, it MUST be post-dated by April 1.

Physical checks MUST be received by the Council before Monday, April 14.

Attendees registered under this payment method risk losing their positions and selected sessions as unpaid registrations by this date will be cancelled.

Payment by Check requests after April 1st will not be accepted. All registrations past this date MUST submit payment electronically by credit card.

Full-time students can send documentation verifying their full-time status to Brett Poe at bpoe@nhchc.org and a discount code will be sent to them.

Available consumer scholarships have all been allotted at this time.

Conference Code of Conduct

We expect all event participants—whether attendees, speakers, exhibitors, sponsors, volunteers, or NHCHC staff—to adhere to the following code of conduct throughout the conference. NHCHC is committed to enforcing these guidelines to ensure a positive and respectful experience for everyone. We believe in fostering an environment free from harassment and discrimination, where individuals of all genders, gender identities, sexual orientations, ages, abilities, body types, ethnicities, races, and religious beliefs feel safe and respected. Harassment in any form is strictly prohibited, including inappropriate physical contact, unwelcome sexual advances, and any form of sexual language or imagery. This policy applies to all aspects of the conference, from sessions and workshops to social events, exhibits, sponsorship materials, and social media interactions.

If you are asked to cease any inappropriate behavior, we expect immediate compliance. Violations of this code may result in sanctions, including removal from the event without a refund, at NHCHC’s discretion. If you experience or witness harassment or have any concerns, please reach out to a member of the NHCHC staff right away.

Principles of Engagement

Our values and priorities are rooted in NHCHC’s Mission and Strategic Goals, which guide our work in the national health care for the homeless community. These principles are central to how we collaborate with our consumers, funders, corporate partners and other stakeholders.

Additional NHCHC Marketing Opportunities

If you're interested in exploring further opportunities with NHCHC, such as participation in our other conferences, annual sponsorships, National Health Center Week, corporate memberships, or development partnerships, please contact Louisa Post, Associate Director for Development, at lpost@nhchc.org or (615) 226-2292, Ext. 231.