Health Care for the Homeless (HCH) administrators’ knowledge of and adherence to the Health Center Program Compliance Manual (Compliance Manual) is fundamental to increasing access and improving the quality of health care for people experiencing homelessness. The main goals of this Learning Collaborative (LC) are to: identify and discuss promising practices for better adherence to the Compliance Manual; understand the HCH Model of Care; recruit and support the needs of a diverse workforce at the health center; and identify methods to increase the patient voice to impact the patient experience. The LC sessions will be a peer learning experience where HCH administrators will have the opportunity to share their experiences, promising practices, successes, challenges, questions, and lessons learned. The LC will center consumer perspective and include a consumer subject matter expert (SME) who will provide insight on how those with lived expertise of homelessness may inform and enhance the health care services at the health center. The four LC sessions will occur every other week starting Tuesday, Oct. 17 (Session 1 Tuesday, Oct. 17; Session 2 Tuesday, Oct. 31; Session 3 Tuesday, Nov. 14; Session 4 Tuesday, Nov. 28) from 12-1:30 p.m. ET, 11 a.m.-12:30 p.m. CT, 10-11:30 a.m. MT, 9-10:30 a.m. PT.
