This course will provide an overview of the concepts of trauma and trauma informed care for patients who are interacting with Vaccine Ambassadors seeking to help with vaccine hesitancy for the COVID-19 vaccination. Learn the fundamentals of trauma, trauma-informed principles, and secondary trauma and how to identify and utilize these skills within the Vaccine Ambassador […]
Trauma Informed Approaches Read More >>
This workshop will provide an overview of working with people with lived experience and how to create a safe environment for them to thrive within your organization. Learn techniques to support peers with lived experience and how to create an environment where they can contribute meaningfully without being retraumatized themselves. Take Online Course Now
Supporting People with the Lived Experience Read More >>
This course provides an introduction to integrated care approaches in homeless health care and is directed at clinicians and service providers. The course will define integrated care and review specific programmatic and communication strategies to build integrated care practices from the individual level up to broader systemic change. Finally, the course will provide examples of
Strategies for Providing Integrated Health Care for People Experiencing Homelessness Read More >>
Learn about the concept of Social Determinants of Health (SDOH) and how they are important to your work and the clients you work with. Gain knowledge on the factors that make up social determinants of health while exploring the importance of asking these questions in a uniform way and why that matters. Understand the steps
Social Determinants of Health 101 Read More >>
Prepare for an emergency situation by learning when and how to call 911 from a health center. Explore training and planning strategies that equip health centers for crisis situations. Consider how partnerships can contribute to community safety. Learn to identify and appropriately respond to each type of emergency. Prepare to act in the event of
S and S – When to Call 911 Read More >>
Safety and security are primary issues for both patients and staff of health care for the homeless health centers. It is important for health center staff to understand foundational factors to consider and discuss in order to increase their own personal safety and support the safety and security of their team members and patients. Take
S and S – The Basics Read More >>
Discover basic principles of de-escalation to apply when engaging a patient or co-worker who is experiencing increased agitation, aggression, fear, or anger. Take Online Course Now
S and S – Principles of De-escalation Read More >>
This introductory course provides an overview of organizational safety in health care for the homeless (HCH) health centers. The course will define organizational safety and provide an overview of the four components of an organizational culture of safety: leadership, policies and procedures, communication, and staff supports. This course is intended for all staffing levels within
S and S – Organizational Culture of Safety Read More >>
