Discover basic principles of de-escalation to apply when engaging a patient or co-worker who is experiencing increased agitation, aggression, fear, or anger. Take Online Course Now
S and S – Principles of De-escalation Read More >>
This introductory course provides an overview of organizational safety in health care for the homeless (HCH) health centers. The course will define organizational safety and provide an overview of the four components of an organizational culture of safety: leadership, policies and procedures, communication, and staff supports. This course is intended for all staffing levels within
S and S – Organizational Culture of Safety Read More >>
Conflict is a normal part of life and relationship, but conflict can cause patients and staff to feel vulnerable, threatened, and out of control. How we feel about conflict and how we seek to resolve conflict can have an enormous impact on our ability to engage patients in crisis as well as our co-workers and
S and S – Conflict Resolution Read More >>
A Series for Mobile Health Care Providers Presented by the National Health Care for the Homeless Council Participants interested in learning more about mobile health care joined us each week as we highlighted a specific mobile health care program and discussed patient population/outreach, funding, staffing strategies, and overcoming barriers to care. These were interactive sessions
Lunch and Learn…on the go! Read More >>
 1 September 8: Safety and Security – Addressing Internal Risk Factors Mobile health care providers understand the value of meeting patients in their own environment on their own terms. However, this adaptability and flexibility must be supported by policies and procedures that ensure the safety and security of patients and staff in a trauma
Mobile Health Care Learning Series: September and October 2022 Read More >>
Launched in November 2021, the Health Care for the Homeless Clinicians’ Network hosts monthly Community Conversations. Forming around pressing issues affecting providers (defined broadly) who serve people experiencing homelessness, Community Conversations are not webinars: they are discussions informed by real-life cases meant to improve wellbeing of HCH providers through mutual support and problem-solving. Therefore,
Clinicians’ Network Community Conversations: What does it mean to feel safe? Read More >>
Webinar Slides(PDF) The overall rise in homelessness over the last five years is largely attributable to the spike in unsheltered homelessness specifically. Communities across the country witnessed proliferation of encampments and others living in outdoor locations. This was exacerbated by COVID-19 in which gathering spaces (e.g., shelters, day centers, libraries, etc.) for people experiencing homelessness
Promoting Safety in Street Outreach Read More >>
The Health Care for the Homeless Clinicians’ Network is pleased to launch Community Conversations beginning November 2021. Forming around pressing issues affecting providers (defined broadly) who serve people experiencing homelessness, Community Conversations are not webinars: they are discussions informed by real-life cases meant to improve wellbeing of HCH providers through mutual support and problem-solving. Therefore,
