Policy and Advocacy

Building Service Capacity Through a Model Workforce Development Program

In late 2022, a managed care plan began a partnership with a community-based organization that had an impressive history of partnering with local employment partners to effectively meet staffing needs, while also providing opportunities for individuals with lived experience and other barriers to integrate into the workplace. Together they sought to address several regional concerns: […]

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Using Research to Advocate for Housing as a Better Solution

Our workshop team includes a housing researcher, advocate, and consumer who have collaborated on a rigorous evaluation of a supportive housing initiative for over 7 years. Recently we have worked together to provide evidence from the evaluation alongside consumer stories to other practitioners and advocates seeking to make a strong case for housing first as

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PCI: Consumer Engagement: How Consumer Leaders Advance Health Care Systems

Consumers make unique and invaluable contributions to governance and advocacy, and their voices are vital to the continuous advancement of high-quality and accessible health care. Consumers from various parts of the country and with a wide range of consumer engagement expertise, in partnership with NHCHC staff, will explore various elements of consumer engagement at HCH

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PCI: Building a Healthier Foundation for Justice: The BIPOC Collective Experience

Cook County Health Consumers make unique and invaluable contributions to governance and advocacy, and their voices are vital to the continuous advancement of high-quality and accessible health care. Consumers from various parts of the country and with a wide range of consumer engagement expertise, in partnership with NHCHC staff, will explore various elements of consumer

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Points of Care: Creating an Emergency Department That Effectively Serves the Unhoused

People experiencing housing instability are at higher risk for emergency department admissions, poor health outcomes and shorter life-expectancies. In September 2022, a major hospital in the mid-South implemented a two-question housing screening tool within the Emergency Department as a standard part of registration and triage. When the patient is identified as housing unstable, a social

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Opening Plenary and Keynote

Our 2023 Conference embraces the theme “Toward Justice: Leading with Lived Experience.” Growing inequities and criminalization of homelessness are diminishing our society and threatening the lives of people experiencing homelessness. In 2023, we are celebrating the 20th anniversary of the National Consumer Advisory Board and the people with lived expertise of homelessness who have been

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