This report highlights employment strategies that six organizations apply in hiring individuals who have experienced homelessness and received health services. The case studies reveal mission-based hiring practices that recognize the unique assets and needs of employees who are or have been consumers. Their approaches to hiring and managing a consumer-inclusive workforce demonstrate a commitment to […]
Consumer Employment Read More >>
This brief takes lessons from HCH projects to demonstrates the process and considerations for developing consumer engagement in medical respite programs, including examples from 3 respite programs. Download Document (PDF)
From Recuperation to Life-Long Leadership: Consumer Governance in Medical Respite Read More >>
This case study documents the creation and evolution of the first CAB at an HCH project, as well as sharing lessons learned from these innovators. Download Document (PDF)
The Birth of the Consumer Advisory Board Movement: A Case Study from Boston Read More >>
Lessons learned and tips for health center staff that serve to support Consumer Advisory Boards Download Document (PDF)
Guidance for CAB Support Staff Read More >>
Download Document (PDF)
Quick Guide on Consumer Engagement Read More >>
Download Document (PDF)
Consumer Advocacy Board (CAB) Manual Read More >>
Breakdown of various types of health care for the homeless project structures and their board governance requirements. Download Document (PDF)
HCH Board Composition Quick Guide Read More >>
