Best Practices

Patching the Safety Net: Review of a Rapid Post-Hospitalization Shelter Pilot Program

This presentation discusses a pilot post-hospitalization shelter program combined with a medical respite program that provides a rapid-admission option for people awaiting respite bed availability and offers a short-term recovery option for discharges not acute enough to require respite. The pilot has demonstrated that a same-day safety net shelter for hospital discharges provides an important […]

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Using CalAIM to Make Strategic Investments that Uplift the Experience of Unhoused Members

Learn about a Medi-Cal plan’s approach to centering the experience of its members experiencing homelessness through strategic investments and program implementation in partnership with the local continuum of care and community-based organizations. Learn how these investments increase opportunities for unhoused members to provide feedback on programs and receive a variety of new services to support

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Virtual Care Enhancement with Tele Transmission of Auscultation, Ear, Skin Examination

Health care visits supplemented with tele transmission of auscultation, ear, throat, and skin examinations were implemented in a busy large scale metro mobile and fixed clinic primary care service. There will be discussion of user experience, and patient acceptability, satisfaction, and preferences. Speakers: Donna Persaud, Medical Director, Parkland Health; Sara Galvez, Practice Operations Manager, Parkland

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Telehealth in a Street Homeless Clinic: Improving Care and Access

Telehealth has the potential for increasing access to healthcare services and improve health outcomes. The lack of phone or internet access should not be a barrier for this type of access. Telehealth technologies should be imbedded into free and charitable clinics that are providing services to these individuals. This type of access can expand services

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Meeting the Needs of New Arrivals within the HCH Community

The homelessness services system is experiencing increases in the number of people without housing who have recently entered the United States. Rooted in human rights principles, this session will be an informal discussion of the operational challenges this change presents, as well as highlight strategies for delivering care and advocating for needed resources. Come to

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Implementing a One Health Clinic

Pet ownership in the population experiencing homelessness can be instrumental in the decision and ability to seek health and social services. The “One Health Clinic” was designed to remove barriers to primary healthcare for PEH with pets in the United States and support the human-animal bond to encourage utilization of services. This clinical care model

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First year lessons of initiating a SOAR program in a primary care and outpatient psychiatric setting

To date, Health Care for the Homeless-Houston’s SOAR program has a 66% approval for clients receiving SSI/SSDI benefits. This has allowed for growth of the program and developing the current program that has helped many clients not only with SSI/SSDI benefits but also with housing, attaining food and social/emotional support. Speakers: Norma S Tejada-Foster, RN,

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