Best Practices

Primary Care & Restorative Justice: 10 years of health care delivery in supportive housing

Janian Medical Care’s Primary Care department turns 10 years old in 2024. The Janian team has learned that the principles of Restorative Justice offer a helpful lens through which primary care providers may view their work. As Janian Medical’s delivery of health care in permanent supportive housing reaches its 10th year, this presentation will explore […]

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Cluster Care: Providing Support to High-Needs Clients in Transitional Housing

The organization recognized a need to provide specialized support to high-needs residents in NYC Safe Haven transitional housing for individuals who previously experienced street homelessness. Due to systemic constraints that do not allow for long-term Home Health Aide Services onsite, a needs assessment was conducted to learn the scale and scope of the need among

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Unhoused Youth in LA: A Perspective on Providing Health Care from Children’s Hospital Los Angeles

Youth experiencing homelessness is a multi-faceted problem that combines the complications of being unhoused along with the complexities of adolescence. The Children’s Hospital of Los Angeles has been providing health care to this population for more than 40 years in the Los Angeles area. This presentation will share how staff utilizes principles of harm reduction

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Patching the Safety Net: Review of a Rapid Post-Hospitalization Shelter Pilot Program

This presentation discusses a pilot post-hospitalization shelter program combined with a medical respite program that provides a rapid-admission option for people awaiting respite bed availability and offers a short-term recovery option for discharges not acute enough to require respite. The pilot has demonstrated that a same-day safety net shelter for hospital discharges provides an important

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Using CalAIM to Make Strategic Investments that Uplift the Experience of Unhoused Members

Learn about a Medi-Cal plan’s approach to centering the experience of its members experiencing homelessness through strategic investments and program implementation in partnership with the local continuum of care and community-based organizations. Learn how these investments increase opportunities for unhoused members to provide feedback on programs and receive a variety of new services to support

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Virtual Care Enhancement with Tele Transmission of Auscultation, Ear, Skin Examination

Health care visits supplemented with tele transmission of auscultation, ear, throat, and skin examinations were implemented in a busy large scale metro mobile and fixed clinic primary care service. There will be discussion of user experience, and patient acceptability, satisfaction, and preferences. Speakers: Donna Persaud, Medical Director, Parkland Health; Sara Galvez, Practice Operations Manager, Parkland

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Telehealth in a Street Homeless Clinic: Improving Care and Access

Telehealth has the potential for increasing access to healthcare services and improve health outcomes. The lack of phone or internet access should not be a barrier for this type of access. Telehealth technologies should be imbedded into free and charitable clinics that are providing services to these individuals. This type of access can expand services

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