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Consumer Stories



The Council’s National Consumer Advisory Board (NCAB) gives people with lived experience of homelessness a voice in national issues involving the health care and housing of people without homes. NCAB works to achieve this mission through their focus on empowering and uplifting this voice through our storytelling and our newsletter, The Consumer Voice.



NCAB works to train and support consumers in telling their stories to challenge the stigma of homelessness and shed light on the reality. NCAB created our own Storytelling Guide, which talks about key components in developing your story and emotional considerations for storytelling. The manual also includes worksheets to be used in developing your personal story.


The Consumer Voice

Stay up-to-date on what’s happening with NCAB in our recently relaunched and improved newsletter: The Consumer Voice. This publication offers important information on housing and health care topics and shares updates on the work of NCAB and consumer advisory boards across the United States.

Read the Latest Issues

Spring 2022

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Spring 2018

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This website is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $1,967,147 with 20 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit

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