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Our Staff

The principal office of the National Health Care for the Homeless Council is in Nashville, Tennessee. Staff and contractors pursue our ambitious agenda in research, training, education, organizing, and advocacy from offices in various locations. Staff members include:

 

 

Bobby Watts

Bobby Watts, MPH, MS, CPH

Chief Executive Officer

G. Robert “Bobby” Watts is the chief executive officer of the National Health Care for the Homeless Council and oversees all aspects of the Council’s activity in advocacy, training, technical assistance, research, peer support, organizing, and fund development.

A nationally recognized advocate and leader in meeting the health needs of people without homes, he has more than 25 years of experience in administration, direct service, and implementation of homeless health services. He began his work with people experiencing homelessness as a live-in staff member of the New York City Rescue Mission in Manhattan. Learn more about Bobby.

Contact Information

Phone Number: (615) 226-2292 | Email Address: bwatts@nhchc.org

 

Hugo Aguas, MA

Research Associate

Hugo works with the research team to research health outcomes using data driven methodologies, Hugo collaborates with other community health partners throughout the country to develop educational materials pertaining to medical care for those experiencing homelessness. Hugo also disseminates data and provides ease-of-access to community partners throughout the nation, and assists in writing publications and scheduling educational seminars on public health amongst those experiencing homelessness.

Contact Information

Phone Number: (615) 226-2292 | Email Address: haguas@nhchc.org

 

Lauryn Berner, MSW, MPH

Research Manager

Lauryn works with the research team to support the Health Care for the Homeless field by developing and disseminating knowledge, increasing visibility of HCH-related research through publications and external collaborations, and providing data-driven support to inter-departmental teams and workgroups. Lauryn serves as the Council’s subject matter expert on housing and HIV, and her work has focused on the social determinants of health.

Contact Information

Phone Number: (615) 226-2292, Ext. 230 | Email Address: lberner@nhchc.org

 

 

Alaina Boyer, PhD

Director of Research

Alaina provides oversight and guidance for the research activities of the National Health Care for the Homeless Council, which include quality improvement projects and providing educational resources for health care clinics that serve individuals experiencing homelessness. She coordinates and facilitates the Research Committee and Practice Based Research Network initiatives, which are currently focused on improving health outcomes and providing quality care across systems for vulnerable populations.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 233 | Email Address: aboyer@nhchc.org 

 

Lily Catalano, BA

Clinical Manager

Lily coordinates the work of the Health Care for the Homeless Clinicians’ Network and develops resources to improve access to and quality of health care for people experiencing homelessness.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 231 | Email Address: lcatalano@nhchc.org

 

 

Katherine Cavanaugh, MSW

Consumer Advocate

Katherine staffs the National Consumer Advisory Board (NCAB), helps to coordinate consumer initiatives, and further develops Council relationships with local Consumer Advisory Boards (CABs).

Contact Information

Phone Number: (443) 703-1320 | Email Address: kcavanaugh@nhchc.org

 

Andrea Crowe, MA

Advancement Coordinator

Andrea maintains the Council's donor and membership database; manages fundraising lists of individuals, organizations, and foundations; and provides a range of administrative services in the areas of philanthropy and member relations.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 234 | Email Address: acrowe@nhchc.org

Brandon de la Cruz, MM

Media and Technology Manager

Brandon manages media-based communication activities for the Council -- including webinars, videography, photography, and music production -- and provides guidance and support for information technology services.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 249 | Email Address: bdelacruz@nhchc.org

Barbara DiPietro, PhD

Senior Director of Policy

Barbara directs the policy and advocacy activities for the National Health Care for the Homeless Council. This includes conducting policy analysis, providing educational materials and presentations to a broad range of policymakers and other stakeholders, coordinating the Council’s policy priorities with national partners, and organizing staff assistance to the Policy Committee and the National Consumer Advisory Board.

 

Contact Information

Phone Number: (443) 703-1346 | Email Address: bdipietro@nhchc.org

 

 

Jennifer Dix, BBA

Communications Coordinator

Jenn provides assistance with the Council’s marketing and branding efforts. This includes supporting effective communication strategies via email communications, newsletters, marketing materials, website content, and social media.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 225 | Email Address: jdix@nhchc.org

 

 

Julia Dobbins, MSW

Director of Medical Respite Care

Julia joined the Council in 2012 and leads our work on medical respite care. She provides guidance and oversight for medical respite activities including training, technical assistance, and resource and program development. Additionally, she is the staff liaison to the Respite Care Providers’ Network (RCPN) and coordinates and facilitates the activities of the RCPN steering committee.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 232 | Email Address: jdobbins@nhchc.org

 

D. Michael Durham, MTS

Community Engagement Manager

Michael is responsible for strategic relationship-building and increasing representation of marginalized communities in all of the Council’s work. Leaning on these relationships, he coordinates the Council’s largely peer-to-peer technical assistance program, which provides support to health centers and other organizations serving people experiencing homelessness. He also supports the CEO in certain racial equity initiatives.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 246 | Email Address: mdurham@nhchc.org

 

 

Dorothy (Dott) Freeman, PhD

Senior Director of Advancement

Dott is the Council's Senior Director of Advancement and has more than 25 years of fundraising experience in a variety of areas, including service-oriented nonprofits, health care, and education. Heading the Council's Advancement Team, she leads our philanthropy, communications, membership, media, and technology initiatives.

 

Contact Information

Phone Number: (207) 333-8877 | Email Address: dfreeman@nhchc.org

 

 

Melanie Harper, BA, LSSGB

Director of Finance & Administration

Melanie is responsible for oversight of all the financial and administrative functions of the Council and staffs the Finance & Personnel Committee.

Contact Information

Phone Number: (615) 226-2292, Ext. 229 | Email Address: mharper@nhchc.org

 

 

Darlene Jenkins, DrPH

Senior Director of Programs

Darlene oversees the work of the Education and Research Teams.

Contact Information

Phone Number: (615) 226-2292, Ext. 228 | Email Address: djenkins@nhchc.org

 

 

Joseph Kenkel, BS

Research Assistant

Joey works with the research team to support the Health Care for the Homeless field by developing and disseminating information, increasing visibility of HCH-related research through publications and external collaborations, and improving the HCH field and community’s capacity for quality improvement and engagement in research. Joey also performs activities aimed to increase the knowledge base, skill set, and resources of health center staff engaged in supportive housing initiatives in partnership with the Corporation for Supportive Housing (CSH).

Contact Information

Phone Number: (615) 226-2292, Ext. 226 | Email Address: jkenkel@nhchc.org

 

Kelli Klein, BA

Behavioral Health Coordinator

Kelli provides technical assistance and supports the Council’s work on behavioral health and homelessness, focusing on the integration of behavioral health into primary care settings. She works specifically on the Health Resources and Services Administration’s Center of Excellence (CoE) for Behavioral Health Technical Assistance (BHTA), which includes the development and execution of webinars and peer learning opportunities through communities of practice.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 247 | Email Address: kklein@nhchc.org

 

Katie League, LCSW-C

COVID-19 Project Manager (Policy Team)

Katie works with the policy team to support the Council’s efforts surrounding the COVID-19 global pandemic. She works to identify and promote promising practices, common challenges, and key policy issues faced by the HCH community. 

 

Contact Information

Phone Number: (615) 226-2292 | Email Address: kleague@nhchc.org

Cindy Manginelli, BS

Director of Community Engagement

Cindy directs the Council’s efforts to engage and create a diverse community of individuals, coalitions, and programs that directly address issues at the intersection of homelessness and health care. She also manages the Council’s ongoing work to promote diversity, equity, and inclusion within the community of those who experience and address homelessness.  

 

Contact Information

Phone Number: (615) 226-2292, Ext. 239 | Email Address: cmanginelli@nhchc.org

 

Julia Nettles-Clemons, BA 

Administrative Coordinator

Julia has a variety of responsibilities in the areas of finance and administration that include accounts receivable and accounts payable, office maintenance,  clerical work, operations, and database support.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 221| Email Address: jnettles@nhchc.org

Courtney Pladsen, DNP, FNP-BC, RN

Director of Clinical and Quality Improvement

Courtney leads initiatives to improve the delivery of primary care, substance use treatment, and mental health care nationally. She directs training and quality improvement initiatives, and contributes to research and policy recommendations on emerging clinical issues affecting people experiencing homelessness.

 

Contact Information

Phone Number: (615) 226-2292 | Email Address: cpladsen@nhchc.org

 

 

Brett W. PoeBrett Poe, BS

Research Associate

Brett works with the research team to support the Health Care for the Homeless field by developing and disseminating information, increasing visibility of HCH-related research through publications and external collaborations, and providing data-driven support to inter-departmental teams and workgroups.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 242 | Email Address: bpoe@nhchc.org

 

 

Regina ReedRegina Reed, MPH

Health Policy Manager

Regina is responsible for representing the interests of the Council to policymakers and organizational partners in Washington, D.C., working with the Policy Committee to advance the Council’s advocacy agenda, developing policy positions and analyses, and mobilizing member organizations, service providers, and other advocates to end poverty and homelessness.

 

Contact Information

Phone Number: (443) 703-1337 | Email Address: rreed@nhchc.org

 

 

Caitlin Synovec, OTD, OTR/L, BCMH

Medical Respite Manager

Caitlin is an occupational therapist with clinical experience working with adults experiencing homelessness to improve quality of life and engagement in their preferred communities. As the Medical Respite Manager, she works with the Director of Medical Respite on projects of the National Institute for Medical Respite Care (NIMRC) and the Respite Care Providers’ Network (RCPN).

 

Contact Information

Phone Number: (615) 226-2292 | Email Address: csynovec@nhchc.org

 

Cecilia Willoughby, BA

Training and Meetings Coordinator

Cecilia manages logistics and educational content for the Council’s major training events, including our annual National Health Care for the Homeless Conference and Policy Symposium, Regional Training, and Governing Membership Meeting. She serves as the point person for these major training events working in concert with the Director of Finance and Administration, Administrators Committee, other staff members, and other stakeholders.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 241 | Email Address: cwilloughby@nhchc.org

Cecilia Willoughby, BA

Training and Meetings Coordinator

Cecilia manages logistics and educational content for the Council’s major training events, including our annual National Health Care for the Homeless Conference and Policy Symposium, Regional Training, and Governing Membership Meeting. She serves as the point person for these major training events working in concert with the Director of Finance and Administration, Administrators Committee, other staff members, and other stakeholders.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 241 | Email Address: cwilloughby@nhchc.org

Terri Woodmore, MS

Communications Manager

As part of the advancement team, Terri develops and coordinates ongoing communications and media strategies, and maintains high-quality communications including mass emails, newsletters, marketing materials, website design and content, social media, and audio/video packages.

 

Contact Information

Phone Number: (615) 226-2292, Ext. 245 | Email Address: twoodmore@nhchc.org

 

Brenda Wright

Executive Assistant

Brenda serves as Executive Assistant to the CEO and is responsible for Board meeting preparation, special projects, and administrative support including scheduling, preparing executive documents and correspondence, managing travel itineraries, maintaining files, and other administrative duties.

Contact Information

Phone Number: (615) 226-2292, Ext. 251 | Email Address: bwright@nhchc.org

2017 National HCH Conference & Policy Symposium

HCH2017 Archived Session Materials

This page includes archived session materials from the 2017 National Health Care for the Homeless Conference & Policy Symposium. Slides and other materials, where available, are listed directly below the title of each session.

 

Pre-Conference Institutes | Wednesday, June 21, 2017

Basic wound care for your HCH clinic

View slides from this presentation (PDF).

Presented by: Pat Buckley, PA-C, ND, WCC, Physician Assistant, Central City Concern – Old Town Clinic

Building interprofessional teams

View slides from this presentation (PDF). Additional materials include Action Plan (PDF) and Action Plan (Excel)

Presented by: Anna Rogers, Community Health Center, Inc; Mary Blankson, DNP, APRN, FNP-C, Chief Nursing Officer, Community Health Center, Inc.; Kasey Harding-Wheeler, MPH, Director for the Center for Key Populations, Community Health Center, Inc.; Bernalda Delgado, RN, BSN, Wherever You Are Program Nurse Care Coordinator, Community Health Center, Inc.; Melissa Aurora, Access to Care Coordinator, Community Health Center, Inc.; Diana Paris, MSN, FNP-BC, RN, Nurse Practitioner, Community Health Center, Inc.; Reema Mistry, MHS, Program Coordinator, Community Health Center, Inc.

Health IT enabled quality improvement: Using the guide to improving care processes and outcomes in health centers

View slides from this presentation (PDF).

Presented by: Jillian Maccini, MBA, Project Manager, JSI Research and Training as the HITEQ Center

Increasing access through motivational conversation

View slides from this presentation (PDF). Additional materials include Four Processes of MI; Change Talk in Motivational Conversations,  Agenda Setting Form, Change Plan Worksheet, Four Process Values, Suggested Focusing Prompts, Self Appraisal, Selected MI Online Resources, and Selected MI Practice Activities and Tools.

Presented by: Ken Kraybill, MSW, Director of Training, t3, Center for Social Innovation; Ali Hall, JD, Independent consultant and trainer, Ali Hall Training

Medical respite care: Accessing health & a pathway home

View slides from this presentation (PDF): Community Medical Respite: Richmond, Virginia; End of Life Care in a Medical Respite Center; Santa Clara Medical Respite Program. Additional materials include Medical Respite Brochure and Medical Respite Referral.

Presented by: Julia Dobbins, MSW, Project Manager, National Health Care for the Homeless Council; Sara Jeevanjee, MD, Medical Director, Medical Respite Program, Santa Clara Valley Health and Hopsital System; Leslie Enzian, MD, Medical Director, Edward Thomas House Medical Respite Program, Harborview Medical Center; Jessie Gaeta, MD, Chief Medical Officer, Boston Health Care for the Homeless Program; Gregory A. Morris, PA-C, CEO, Ascending to Health Respite Care, Inc.; Regina Reed, MPH, National Health Policy Organizer, National Health Care for the Homeless Council; Melissa Sandoval, MD, Medical Director, Circle the City; Evelyn Clay, Program Manager, Community Medical Respite, The Daily Planet

Pressing on with health reform in turbulent times: Medicaid, homelessness, and charting a path forward

View slides from this presentation (PDF). Additional materials include: Ask & Code; Documenting Homelessness Throughout the Health Care System and Insurance Coverage at Health Care for the Homeless Projects, 2013-2015.

Presented by: Barbara DiPietro, PhD, Senior Director of Policy, National Health Care for the Homeless Council; Kevin Lindamood, MSW, President & CEO, Health Care for the Homeless, Baltimore; Frances Isbell, MA, CEO, Health Care for the Homeless Houston; Karen Batia, Ph.D, Principal, Health Management Associates; Bobby Watts, MPH, MS, CPH, CEO, National Health Care for the Homeless Council; Hannah Katch, Senior Policy Analyst, Center on Budget and Policy Priorities; Shannon McMahon, Deputy Secretary, Health Care Financing, Maryland Department of Health and Hygiene and Board of Directors, National Association of Medicaid Directors; Barry Bock, RN, CEO, Boston Health Care for the Homeless Program

Workshops | Thursday, June 22, 2017

Session I: Think Tanks

Best practices for community collaboration in a metropolitan area

View slides from this presentation (PDF).

Presented by: Drew Grabham, Outreach Social Worker, Oregon Health & Science University; Becky Wilkinson, MSW, Hospital Outreach Worker, Legacy Health

Common good action project: Building capacity for social justice action in nonprofit service organizations

View slides from this presentation (PDF).  Additional materials include Building a Movement Handout

Presented by: Jennifer L. Metzler, MPH, Executive Director, Albuquerque Health Care for the Homeless, Inc.; Evelyn Kuhn, Past-Consumer, Board Member, Albuquerque Health Care for the Homeless; Rachel A Smith, MA, Development Officer, Albuquerque Health Care for the Homeless

Engaging local emergency departments in coordinated entry

View slides from this presentation (PDF).

Presented by: Noelle Porter, MPH, Program and Policy Analyst, National Alliance to End Homelessness

Health into housing: Developing models of nurse-directed, housing-based primary health care

Presented by: Melissa Ellis, RN, RN lead, Morrison Hotel Clinic, Neighborcare Health; Richard Waters, MD, MSc, Site Medical Director, Downtown Homeless Programs, Neighborcare Health

Implementing buprenorphine treatment at a clinic without a dedicated onsite addictions team

Presented by: Tyler Gray, MD, medical director, Healthcare for the homeless- West Baltimore; David Hunter, outreach worker, Healthcare for the Homeless

Lessons from consumer advisory boards

Presented by: Amy Grassette, OB Scheduler, Family Health Center

Migration in homeless populations

View slides from this presentation (PDF).

Presented by: Alaina Boyer, PhD, Director of Research, National Health Care for the Homeless Council; Sapna Morris, MD, MBA, Provider and Board of Directors, Mercy Care of Atlanta

New access points: How to navigate being a new HCH

View slides from this presentation (PDF).

Presented by: Nadine Juste, MSW, MPA, Vice President for Primary Care Operations, Housing Works Community Health Care; Jed D Heibel, Program Manager, Homeless Services, West County Health Centers, Inc.

The Sober Circle- a community outreach program to engage alcohol abusers in treatment

View slides from this presentation (PDF). Additional materials include Intake Packet.

Presented by: Annie M Nicol, FNP, Director of Homeless Services, Petaluma Health Center; Randy Clay, Lead Outreach Specialist, COTS -Committee on the Shelterless

When Medicaid and housing data meet: Some things are just better together

View slides from this presentation (PDF).

Presented by: Sam Taylor, Director of Solutions, HHS and Public Sector, Eccovia Solutions and Director of Product Management, Eccovia/ClientTrack

Who’s hungry? A discussion on improving food access through programs and partnerships

View slides from this presentation (PDF).

Presented by: Alyssa Curtis, MS, Training Manager, National Health Care for the Homeless Council

Green Separator

Session II: Workshops

Constructing powerful stories: Tips from the National Consumer Advisory Board’s storytelling manual

View slides from this presentation (PDF).

Presented by: Rodney A Dawkins, NCAB Chair, Heartland Health Outreach; Amy Grassette, OB Scheduler, Family Health Center; Joseph Benson, CHW, Community Health Worker, Health Care for the Homeless Houston; Art Rios, NCAB Regional Representative, Central City Concern; Terrye Finley, NCAB Peer Advocate, Los Angeles Christian Centers; Philip Malebranche, B.A., Sociology, NCAB Member at Large, Care for the Homeless

Crisis response: Federal, state, and programmatic policy changes addressing the opioid epidemic

View slides from this presentation (PDF): Illinois Policy Responses to the Opioid Epidemic; Heartland Health Outreach: An Organizational Response

Presented by: Susan Awad, Director, Advocacy and Government Relations, American Society of Addiction Medicine; Dan Rabbitt, MSW, Health Policy Project Manager, Heartland Alliance for Human Needs and Human Rights; Matthew Cuddeback, LCSW, Supervisor of Clinical Operations, Heartland Health Outreach

Dead people don’t recover

Presented by: David Munson, MD, Medical Director, Barbara McInnis House, Boston Health Care for the Homeless Program; Susan Keyes, RN, Nurse Educator, Barbara McInnis House, Boston Health Care for the Homeless Program; Kate Orlin, BSN, RN, CARN, SPOT Director, Boston Health Care for the Homeless Program; Courtney M Kenney, BA, Harm Reduction Specialist, Boston Health Care for the Homeless Program; David Rachlin, LICSW, Behavioral Health Clinician, Barbara McInnis House

ED care coordination strategies – Collaborating with local hospitals to reduce inappropriate ED utilization

View slides from this presentation (PDF).

Presented by: Jacki Leifer, Esq., Senior Partner, Feldesman Tucker Leifer Fidell LLP; L’Kel Little, Esq., Associate, Feldesman Tucker Leifer Fidell LLP

Greater Norwalk community care team, a cost-effective model of collaboration, healthcare quality and housing stability

View slides from this presentation (PDF).

Presented by: Katherine Michael, MD, Medical Director, Community Behavioral Health, Western Connecticut Health Network; Craig Glover, MBA, CEO, Norwalk Community Health Center; Jeannette Archer-Simons, Executive Director, Norwalk Open Door Shelter; Staci Peete, LCSW, Community Care Team Navigator, Western Connecticut Health Network

Medical respite: From conceptualization to realization

View slides from this presentation (PDF).

Presented by: Lori Corey, LISW-S, Homeless Program Coordinator, Primary One Health; Kelly D Miller, RN, Registered Nurse, Primary One Health- Healthcare for the Homeless

New recommendations for treating asthma

View slides from this presentation (PDF).

Presented by: Charles N Oberg, MD, MPH, Pediatrician, Hennepin County Medical Center

Patient navigators in the care team: Bringing innovative tasks to improve health and housing outcomes

Presented by: Serena Rajabiun, MA, MPH, Senior Evaluator, Boston University School of Public Health; Maurice Evans, SPNS Navigator Team Lead, Multnomah County HIV Health Services Center; Precious A Jackson, Peer Navigator, Pasadena Public Health Department

Updates in addiction medicine 2016

View slides from this presentation (PDF).

Presented by: Barry Zevin, MD, Board Certified American Board of Addiction Medicine, Medical Director, SFDPH Street Medicine and Shelter Health; Joanna Eveland, MD, Board Certified American Board of Addiction Medicine, Associate Medical Director, Tom Waddell Urban Health Clinic and Clinical Chief for Special Populations, Mission Neighborhood Health Center

Who’s on first: Using acuity and chronicity scales to coordinate care

View slides from this presentation (PDF).

Presented by: Deborah Borne, MD, MSW, Medical Director Transitions Division, San Francisco Department of Public Health; Kate Franza, MSW, Project Manager, Asian & Pacific Islander Wellness Center; Siotha L King-Thomas, Drug and Alcohol Certificate, Case Manager, Homeless Outreach Team, San Francisco Department of Public Health; Scott Carlisle, Consumer, HHOME/Tace

Green Separator

Oral Presentations I:

Web-based MAT treatment support: An innovative tool for HCH providers

Presented by:Wayne Centrone, NMD, MPH, Senior Health Advisor, Center for Social Innovation; Steven Samra, MPA, Senior Associate, Center for Social Innovation

SBOT: A family shelter-based buprenorphine program in Massachusetts

View slides from this presentation (PDF). 

Presented by: Avik Chatterjee, MD, MPH, Physician, Boston Health Care for the Homeless Program

Medical respite for homeless and unstably-housed injection drug users requiring prolonged IV antibiotic therapy

Presented by: Patrick Perri, MD, Medical Director, Center for Inclusion Health, Allegheny Health Network; Elizabeth Cuevas, MD, Respite Program Medical Director, Center for Inclusion Health, Allegheny Health Network; Stuart Fisk, CRNP, Director, Center for Inclusion Health, Allegheny Health Network

Green Separator

Session III: Workshops

Amplify your voice in an accessible medium: Social media 101 for health centers

View slides from this presentation (PDF).

Presented by: Rick N Brown, Communications Manager, National Health Care for the Homeless Council

Are we doing enough to end homelessness? Part III

View slides from this presentation (PDF).

Presented by: Jim O’Connell, MD, President, Boston Health Care for the Homeless Program; Jeff Olivet, MA, CEO, Center for Social Innovation; Kevin Lindamood, MSW, President & CEO, Health Care for the Homeless, Baltimore; Barbara DiPietro, PhD, Senior Director of Policy, National Health Care for the Homeless Council; Wayne Centrone, NMD, MPH, Senior Health Advisor, Center for Social Innovation

Building a culture of philanthropy via collaboration, community and innovative consumer engagement

View slides from this presentation (PDF).

Presented by: Maureen Neal, CFRE, COO, Advancement, The Daily Planet; Tammy Rocker, Chief Development Officer, Circle the City; Krista Graves, Board Member, The Daily Planet Health Services; Kim Despres, RN Program Director, Circle the City; Denise Miles, Consumer Advisory, Circle the City

Caring for the homeless patient with mental illness: General treatment and the use of integrated team approaches to client-centered care

View slides from this presentation (PDF).

Presented by: Carrie Kowalski, MPAP, PA-C, Physician Assistant, Certified, Venice Family Clinic; Rose Garcia, MA, Clinical Case Manager, OPCC; Christian Neal, MD, MPA, Attending Physician – Community Psychiatry Track, Virginia Tech Carilion School of Medicine – Carilion Clinic; Kathryn Johnson, DO, MA, Psychiatry Resident PGY-4, Virginia Tech Carilion School of Medicine – Carilion Clinic

Healthy release: Health centers working to improve health and housing outcomes for justice-involved populations

View slides from this presentation (PDF): Setting the Stage; Healthy Release: Health Centers Working to Improve Health and Housing Outcomes for Justice Involved Populations. 

Presented by: Kim Keaton, MPA, Senior Program Manager, Corporation for Supportive Housing; Frances Isbell, MA, CEO, Health Care for the Homeless Houston; Bethany Weber, Program Manager, Forensic Re-Entry Act Team, Greater Cincinnati Behavioral Health Services

House Warming: Consumer developed and driven programs for getting into and staying in housing

View slides from this presentation (PDF). Additional materials include Life Skills Acuity Tool and Client Survey.

Presented by: Deborah Borne, MD, MSW, Medical Director Transitions Division, San Francisco Department of Public Health; Scott Carlisle, Consumer, HHOME/Tace; Kadia Wormley, Medical Student, HHOME program; Douglas Goldstein, Project Manager, Pomona College; Talia Roven, Client Advocate, Shanti Project; Joanne Guarino, NCAB Regional Representative, Boston Health Care for the Homeless Program; Lena Julia P Cardoso, Research Assistant, Boston Health Care for the Homeless Program

Improving culturally competent, trauma-informed care for homeless LGBT youth

View slides from this presentation (PDF).

Presented by: Benjamin Brooks, Associate, HealthHIV; Brian Hujdich, Executive Director, HealthHIV and National Coalition for LGBT Health; Michael Shankle, MPH, Director of Capacity Building, HealthHIV

The activist consumer advisory board: Empowering consumers to advocate and catalyze social change

Presented by: David Peery, JD, NCAB Regional Representative, Camillus Health Concern; Art Rios, NCAB Regional Representative, Central City Concern; Terrye Finley, NCAB Peer Advocate, Los Angeles Christian Centers; Warren P Berke, volunteer, NYU Lutheren Community Medicine

When access isn’t enough: Building an ambulatory ICU in a HCH setting

View slides from this presentation (PDF). Additional materials include Session Handout. 

Presented by: Meg Devoe, MD, Physician, Central City Concern; Michael Everly, Care Coordinator, Central City Concern; Audrey Wagner, PharmD, BCBS, Ambulatory Care Pharmacist, Central City Concern

Green Separator

Oral Presentations II:

Evidence based community collaboration to address chronic disease in homeless adults

Presented by: Marcie Calandra, DNP, MS, RN, APRN, Executive Director, Tenet/Macneal Hospital

Working together to provide access to hepatitis C treatment; a multidisciplinary team approach

Presented by: Molly Ingemi, HCV Care Coordinator, Boston Health Care for the Homeless Program

Track to stay on track: Effective tracking methods to improve program management

View slides from this presentation (PDF).

Presented by: Isabel Odean, Health Educator, Care for the Homeless; Gabriela Gonzalez, Senior Health Educator, Care for the Homeless

Green Separator

Posters:

An Evidence-Based Outcomes Model for Evaluating Health Care Access, Spirituality, and Self-Sufficiency in Faith-Based Addiction Recovery

Presented by: Vince Griffith, Trans-fer-ma-shen; Thomas BondHelping Up MissionMary Lashley, PhD, RN, PHNCS, BCTowson University

High-Risk for Mortality Criteria and Rough Sleepers: 10-year study of high-risk unsheltered adults from Boston 

Presented by: Jill Roncarati, ScD, MPH, PA-CHarvard Chan School & Boston HCH Program

The impact of behavioral health counseling during primary care visits on patient flow and access at an integrated health clinic

Presented by: Nancy Elder, MD, MSPHCincinnati Health Network / University of CincinnatiMax SchwarzerLewis and Clark CollegeBrian VanderHorstCincinnati Health Network

A community-based accompaniment model for ART delivery at a free clinic for the homeless

Presented by: Kathryn Johnson, DO, MA, Psychiatry Resident PGY-4, Virginia Tech Carilion School of Medicine – Carilion Clinic; Christian Neal,
MD, MPA, Attending Physician – Community Psychiatry Track, Virginia Tech Carilion School of Medicine – Carilion Clinic; Helen
Ferguson, MPH, Director of Programs, Rescue Mission Ministries, Inc

Workshops | Friday, June 23, 2017

Session IV: Workshops

Adapting together: Efficacy of interventions to address the needs of individuals with brain injury within HCH sites

View slides from this presentation (PDF).

Presented by: Caitlin Synovec, MS, OTR/L, Occupational Therapist, Baltimore Health Care for the Homeless; Sean Berry, LCSW-C, Lead Behavioral Health Therapist, Health Care for the Homeless Baltimore

Assigned but unengaged: Helping new patients access primary care

View slides from this presentation (PDF).

Presented by: Gary Cobb, Community Outreach Coordinator, Central City Concern; Miles Sledd, Associate Director of Primary Care, Central City Concern; Catherine E Hull, Community Health Outreach Worker, Old Town Clinic/ Central City Concern

Connecting paradigms: A systematic strategy for the implementation of a trauma informed and neurobiological framework for motivational interviewing

View slides from this presentation (PDF).

Presented by: Matt Bennett, MBA, MA, Chief Innovations Officer, Coldspring Center; Deborah Borne, MD, MSW, Medical Director Transitions Care Coordination, San Francisco Department of Public Health

Expanding housing through healthcare investment: Five community study

View presentation materials (PDF).

Presented by: Joshua Bamberger, MD, MPH, Physician, Mercy Housing; Karen Batia, Ph.D, Principal, Health Management Associates; Richard Samson, JD, Consultant, Low Income Investment Fund

Health literacy and FQHCs: Enhancing clinic access by reducing barriers to low health literacy patients

Presented by: Anne Arthur, MA, Health Educator, Old Town Clinic, Central City Concern

Health and supportive housing capital expansion: Building access, impact and equity for vulnerable populations in our communities

Presented by: Jane Bilger, Senior Program Manager, CSH; Jonathan Chapman, Director, Community Health Center Advisory Services, Capital Link; Kelly McShane, President and CEO, Community of Hope DC

Safety = access: Lessons and questions about establishing safety in HCH projects

View slides from this presentation (PDF).

Presented by: Rodney A Dawkins, NCAB Chair, Heartland Health Outreach; Amy Grassette, OB Scheduler, Family Health Center; Joanne Guarino, NCAB Regional Representative, Boston Health Care for the Homeless Program; Valarie B Dowell, BA, NCAB Co-Chair, Cincinnati Health Network; Terrye Finley, NCAB Peer Advocate, Los Angeles Christian Centers; Paul L Tunison, NCAB Member at Large, San Mateo Medical Center

San Mateo County street and field medicine: A private/public partnership reaching vulnerable populations

Presented by: Chloe Molla, Community Health Outreach Worker, LifeMoves; Dashika L Woodridge, Associate Program Director, LifeMoves; Christopher King, RN, MS, NP, Street and Field Medicine Nurse Practitioner, San Mateo Medical Center; Sarah Elizabeth Bailey, MS, AGNP, RN, Street Medicine Nurse Practitioner, San Mateo Health System

The health neighborhood: An innovative, collaborative care model

View slides from this presentation (PDF). Additional materials include Health Neighborhood Flyer.

Presented by: Kathleen Kelleghan, Senior Director- Community Health Initiatives, Heartland Health Outreach; Cara Pacione, MSW, LCSW, Associate Director, Community Health Impact, Heartland Health Outreach

What’s new in homeless health care? A no-jargon summary of the latest research

View slides from this presentation (PDF). Additional materials include Annotated Bibliography.

Presented by: Travis P. Baggett, MD, MPH, 50 Staniford Street, Massachusetts General Hospital / Harvard Medical School; Stefan Kertesz, MD, MSc, Associate Professor of Medicine, Birmingham VA Medical Center / University of Alabama, Birmingham; Margot Kushel, MD, Professor of Medicine, UCSF/San Francisco General Hospital

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Oral Presentations III:

Increasing access to gender-affirming health care for homeless/marginally housed individuals within the context of insurance reform

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Presented by: Pam Klein, RN, MSN, ACRN, Program Manager for Transgender Services, BHCHP; Sara Reid, BA, Board Member/Advocate, BHCHP

Baby steps: A nurse’s perspective on building a prenatal care program at a family practice FQHC

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Presented by: Julie Larson, BSN, RN, Nurse Care Manager, Project HOME – Stephen Klein Wellness Center

Outreach-based pregnancy intention screening and prevention

Presented by: Leah Warner, FNP, MPH, SFHOT Nurse Practitioner, San Francisco Homeless Outreach Team (SFHOT), Department of Public Health; Joan Chen, BA, Outreach Worker, San Francisco Homeless Outreach Team (SFHOT), Department of Homelessness and Supportive Housing

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Session V: Think Tanks

Chronic disease management: Undocumented and homeless–how to make it work

View slides from this presentation (PDF). Additional materials include Session Notes. 

Presented by: Rigo Rodriguez, CHW, Community Health Worker, Contra Costa County Public Health Department; Heather Cedermaz, NP, Family Nurse Practitioner, Contra Costa County Public Health-Health Care for the Homeless

Creating sanctuary for female consumers

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Presented by: Athena Haniotis, Consumer Relations Committee Member, Baltimore Health Care for the Homeless

From hospital to home: Effective collaboration in support of individuals experiencing homelessness

Presented by: Shakoya Denisha Green, Director Recuperative Care, National Health Foundation; Antquan Washington, Executive Director, Broken Hearts Ministry; Hazel Lopez, Director of CES and Community Engagement for The People Concern, OPCC & LAMP Community United

How data systems can impact your health center

View slides from this presentation (PDF). Data Sharing Use Cases in Support of More Effective Homeless Services; How Data Systems Can Impact Your Health Center; Where’s the Value? Finding the Data to Demonstrate Value

Presented by: Nilesh Kalyanaraman, MD, Chief Medical Officer, Health Care for the Homeless; Alaina Boyer, PhD, Director of Research, National Health Care for the Homeless Council; Dennis Culhane, PhD, Dana and Andrew Stone Professor of Social Policy, University of Pennsylvania

Interdisciplinary and experiential learning within the homeless community: Connecting community work to students and schools

View slides from this presentation (PDF). Additional materials include Medical Navigator Partnership Handbook, Social Work 580 Syllabus, Med School Info Session, and HCH Reading List.

Presented by: Megan Smith, MSW, Outreach Program Manager, Adjunct Professor, Teaching Associate, House of Hope CDC, Rhode Island College, Warren Alpert Medical School of Brown University; Craig Kaufmann, MD, Clinical Assistant Professor of Psychiatry, Warren Alpert Medical School of Brown University

Leap of faith: How spiritual health and wellness impacts recovery from trauma and health outcomes

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Presented by: Deborah Borne, MD, MSW, Medical Director Transitions Care Coordination, San Francisco Department of Public Health;  Matt Bennett, MBA, MA, Chief Innovations Officer, Coldspring Center

Move toward wellness: Integrating access to exercise in programs serving individuals impacted by homelessness

Presented by: David F Brand, MSW, American Council on Exercise Certified Personal Trainer, Fitness Consultant, CAMBA, Inc. and Fitness Consultant, Lantern Community Services; Karisa Antonio, DMA, Director of Arts, Culture and Fitness, Lantern Community Services

Paternalistic or participatory: Where do your services align?

Presented by: Christina Garcia, CAC II, Housing Intake and Placement Manager, Colorado Coalition for the Homeless; Deanne Witzke, Housing Intake Manager, Colorado Coalition for the Homeless

Patient centered medical homes in HCH: A case study discussion

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Presented by: Karen L McGlinn, CEO, Share Our Selves (SOS); Mary Ann Huntsman, PharmD, BCSCP, CDE, Director of Clinical Pharmacy Services, Share Our Selves Corporation

Self-care: taking care of ourselves to sustain the health of our communities

View slides from this presentation (PDF). Additional materials include Self-Care Resource.

Presented by: Sonia S Lee, MPH, Senior Project Manager, Health Outreach Partners

You too can treat patients with Hepatitis C

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Presented by: Leslie Enzian, MD, Medical Director, Edward Thomas House Medical Respite Program, Harborview Medical Center, Attending Physician, Pioneer Square Clinic, Harborview Medical Center and Medical Director, Edward Thomas House Medical Respite Program, Harborview Medical Center; Mary S Kelly, PharmD, CDE, Clinical Pharmacist, Harborview Medical Center Pioneer Square Clinic

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Session VI: Workshops

Consumer advisory boards: Creating effective internal and organizational structures

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Presented by: Rodney A Dawkins, NCAB Chair, Heartland Health Outreach; Paul L Tunison, NCAB Member at Large, San Mateo Medical Center; Joseph Benson, CHW, Community Health Worker, Health Care for the Homeless Houston; Derek A Winbush, NCAB Co-Chair, Boston Health Care for the Homeless

Denver collaborates to reach “high utilizers” through social impact bond initiative

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Presented by: Carrie Craig, MSW, LCSW, Associate Director of Housing First and ACT Services, Colorado Coalition for the Homeless; Katie Bonamasso, MSW, Program Manager: Denver Social Impact Bond Initiative, Corporation for Supportive Housing; Jess Fear, MA, LPC, Program Manager: Social Impact Bond- Team 1, Colorado Coalition for the Homeless

Engaging homeless, multiply diagnosed, HIV positive homeless persons into medical, psychiatric, and supportive services

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Presented by: Ben Callaway, LMSW, Care Coordiantor, Prism Health North Texas; Miata Everett, MSW, Therapeutic Care Coordinator, AIDS Arms; Luis Moreno, BSW, Care Coordiantor, AIDS Arms

Healthcare for the homeless outreach: A strategic approach

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Presented by: Brandi Whisler, Director of Outpatient Programs, Circle the City

Medicaid and managed care: A discussion of current events and likely changes impacting HCH providers and consumers

View slides from this presentation (PDF). Additional materials include: Ask & Code; Documenting Homelessness Throughout the Health Care System;  Insurance Coverage at Health Care for the Homeless Projects, 2013-2015; and Managed Care and Homeless Populations: Linking the HCH Community & MCO Partners.

Presented by: Barbara DiPietro, PhD, Senior Director of Policy, National Health Care for the Homeless Council Jenny Ismert, MPA, Vice President, Policy, UnitedHealthcare Community & State

Shelter-based meningitis outbreak: Working together to vaccinate, treat, and investigate

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Presented by: Casey LK Leon, MPH, Research Manager, Boston Health Care for the Homeless Program; April Donahue, RN, Pine Street Inn Shelter Clinic Nursing Director, Boston Health Care for the Homeless Program; Denise De Las Nueces, MD, MPH, Medical Director, Boston Health Care for the Homeless Program

The integrative pain management program: Results from a pilot expanding options for chronic pain treatment

Presented by: Barbara Wismer, MD, MPH, Physician, Tom Waddell Urban Health Clinic, San Francisco Department of Public Health;  Joseph L Pace, MD, Director of Primary Care Homless Services, Tom Waddell Urban Health Clinic, San Francisco Department of Public Health

Utilizing Medicaid and health resources for housing subsidies and development

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Presented by: Christine Campbell, Program Consultant, National AIDS Housing Coalition; Russell L. Bennett, LGSW, PhD, Executive Director, National AIDS Housing Coalition

Yes, we can! Build bridges back to the HCH medical home after mental health hospitalization

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Presented by: Faith Fusco, PCNS, BC, Psychiatric APRN, Duffy Health Center; Susan Childs, CPS, Community Health Worker, Duffy Health Center; Brian Diehl, LCSW, Mental Health Therapist, Duffy Health Center

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Oral Presentations IV:

Why a hospital would pay for permanent supportive housing: An innovative partnership for frequent ER visitors between the presenting organization and center for housing for health

View slides from this presentation (PDF).  Additional materials include Program Summary and Project Flow Chart

Presented by: Stephen Brown, LCSW, Director of Preventive Emergency Medicine, University of Illinois Hospital; Peter Toepfer, Executive Director, Center for Housing and Health; Abbie See, MS, Support Services Coordinator, Center for Housing and Health; Brandi G Calvert, MPH, Director of Housing Special Initiatives and Strategy, Center for Housing and Health

Health care and housing access in older homeless adults: Results from the HOPE HOME study

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Presented by: Margot Kushel, MD, Professor of Medicine, UCSF/San Francisco General Hospital

Serving up dignity with showers for the homeless

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Presented by: Debora Perez, MPH, Alumna, Boston University

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Session VII: Workshops

Building and maintaining a financially sustainable oral health program

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Presented by: Allen Patterson, CGMA, CPA, FACME, MHA, Chief Executive Officer, North Central Texas Community Health Care Center; Scott Wolpin, DMD, Chief Dental Officer, Eastern Shore Rural Health System, Inc.

Collaborative care: A model for improving the health outcomes of homeless formerly incarcerated women

Presented by: Andrea M Link, MD, Program Manager, Healthcare for the Homeless Houston; Alycia Welch, MPAff/MSSW, Research Associate, Angela House; Vanessa R Schick, PhD, Assistant Professor, The University of Texas Health Science Center at Houston, School of Public Health

Community health workers and peer support workers in homelessness and health services

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Presented by: Rodney A Dawkins, NCAB Chair, Heartland Health Outreach; Erin Hantke, MPH, Associate Director, Refugee and Community Health Programs, Heartland Health Outreach, Inc.; Julia Dobbins, MSW, Project Manager, National Health Care for the Homeless Council; Steven Samra, MPA, Senior Associate, Center for Social Innovation; Cheryl Gagne, ScD, Senior Associate, Center for Social Innovation

Implementing social determinants of health screening into practice and the role of quality improvement

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Presented by: Courtney M Pladsen, MS, FNP-BC, RN, Homeless outreach provider, Social Determintants of Health Quality Improvement Lead, Unity Healthcare and Family Nurse Practitioner, Unity Healthcare; Ryan M. Buchholz, Medical Director for Quality Improvement, Unity Healthcare

Joining strengths: Collaboration between SFFD, SFHOT and sobering

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Presented by: Megan Kennel, MSN, RN, PHN, Registered Nurse, SF Department of Public Health/ Sobering Center; April Bassett, EMT-P, Paramedic Captain, SF Fire Department; Kathleen Lee, Outreach Specialist, SF Homeless Outreach Team

The 5Ps to building accountable collaborations to improve health care delivery: Partnerships, person-centeredness, pitch, payment, and performance

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Presented by: Mary Takach, MPH, RN, Senior Health Policy Advisor, Boston Health Care for the Homeless Program; Barry Bock, RN, CEO, Boston Health Care for the Homeless Program

The consumer engagement trifecta: Recruitment, engagement, leadership

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Presented by: Vanessa Borotz, Community Organizer, Baltimore Health Care for the Homeless; Gary Cobb, Community Outreach Coordinator, Central City Concern; Joseph Benson, CHW, Community Health Worker, Health Care for the Homeless Houston

The HRSA operational site visit – Recent updates and “hot” issues

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Presented by: Marcie Zakheim, Esq., Partner, Feldesman Tucker Leifer Fidell; Warren Brodine, President, W. J. Brodine & Co.

The role of health plans in the continuum of housing & health care

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Presented by: Rose Englert, Sr. Business Leader Community Health Innovations, CareOregon; Pam Hester, Health and Housing Program Manager, CareOregon

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Oral Presentations V:

Financial incentives for smoking abstinence in homeless smokers: A pilot randomized controlled trial

Presented by: Awesta Yaqubi, BA, Clinical Research Coordinator, Tobacco Research and Treatment Center, Division of General Internal Medicine, Massachusetts General Hospital; Claire McGlave, BA, Clinical Research Coordinator, Tobacco Research and Treatment Center, Division of General Internal Medicine, Massachusetts General Hospital; Nancy A. Rigotti, MD, Professor of Medicine, Tobacco Research and Treatment Center, Division of General Internal Medicine, Massachusetts General Hospital and Department of Medicine, Harvard Medical School; Yuchiao Chang, PhD, Assistant Professor of Medicine, Tobacco Research and Treatment Center, Division of General Internal Medicine, Massachusetts General Hospital and Department of Medicine, Harvard Medical School; Stephen T. Higgins, PhD, Professor of Psychiatry and Psychology, Vermont Center on Behavior and Health, University of Vermont; Travis P. Baggett, MD, MPH, Assistant Professor of Medicine, Tobacco Research and Treatment Center, Division of General Internal Medicine, Massachusetts General Hospital; Department of Medicine, Harvard Medical School; and Institute for Research, Quality, and Policy in Homeless Health Care, Boston HCH Program

Are we losing consumer voice in data sharing and integration efforts? Case study: A Health Care for the Homeless program

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Presented by: Lee Thornhill, Data and Evaluation Manager, Health Care for the Homeless Network of King County

Access street feet

Presented by: Laura Roehrick, RN, CFCN, Founder, International Foot Care Alliance

Learning Labs | Saturday, June 24, 2017

Board requirements and beyond: How to build an HCH board that meets requirements and exceeds expectations

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Presented by: Jennifer L. Metzler, MPH, Executive Director, Albuquerque Health Care for the Homeless, Inc.; David Modersbach, BA, Special Programs, Alameda County Health Care for the Homeless Program; Amy Gates Sparks, MA, Director of Homeless/Behavioral Health Services, Alabama Regional Medical Services; Vincent A Keane, MDiv, President/CEO, Unity Health Care, Inc

Caring for people experiencing homelessness facing end of life

View slides from this presentation (PDF). Advance Care Planning: Challenges and Opportunities for Homeless Experienced Adults ;Why is End of life Planning so Important: Changing Demographics, Common Diagnoses, and Mortality Patterns in Homeless Experienced Adults; Caring for Persons Experiencing Homelessness and Facing End of Life.

Presented by: Adele M O’Sullivan, MD, Founder & Chief Medical Officer, Circle the City; Melissa Sandoval, MD, Medical Director, Circle the City

Equity in substance use disorder treatment

Presented by: Rebecca Trotzky, M.D., Director of Urgent Care and Continuity Services, Los Angeles County – University of Southern California; Kathleen M Garvin, RN, BA, MICN, Assistant Nurse Manager, Dept of Emergency Medicine, LAC+USC Medical Center

Fostering trauma-informed leadership skills for consumers

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Presented by: Rodney A Dawkins, NCAB Chair, Heartland Health Outreach; Joanne Guarino, NCAB Regional Representative, Boston Health Care for the Homeless Program; Valarie B Dowell, BA, NCAB Co-Chair, Cincinnati Health Network; Amy Grassette, OB Scheduler, Family Health Center; Keith Belton, NCAB Regional Representative, Heartland Health Outreach; Joseph Benson, CHW, Community Health Worker, Health Care for the Homeless Houston; Kandi Lea Patterson, NCAB Member at Large, San Francisco Department of Public Health; David Peery, JD, NCAB Regional Representative, Camillus Health Concern; Deidre Young, NCAB Regional Representative, Health Care for the Homeless Houston

Implicit bias as a barrier to health care and health equity

View slides from this presentation (PDF). Additional materials include Video Clips and Resources.

Presented by: Cheri C Wilson, MA, MHS, CPHS, Health Equity Subject Matter Expert

Mobilizing communities and health leaders to prevent and reduce violence

Presented by: Caroline Gumpenberger, MPH, Director of Education, National Health Care for the Homeless Council
Shannon Cosgrove, MHA,
Director of Health Policy, Cure Violence;
Johnnie Williams,
GRASP Enterprises Director/AIM Outreach, Gang Rescue and Support Project

Traumatic brain injury learning lab

View slides from this presentation (PDF).

Presented by: Carolyn Lemsky, Ph.D., Psych ABPP-CN, Clinical Director, Community Head Injury Resource Services of Toronto

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