Nurse Call Line Pilot in Homeless Shelters in NYC: Experiences, Barriers, and Facilitators
The Nurse Call Line (NCL) is a 24/7 telephone-based triage service intended to connect New York City shelter residents with appropriate health care. The study team conducted a qualitative assessment of the NCL to ascertain perceptions, experiences, and interactions with the program, as well as barriers and facilitators to use and implementation. This presentation will […]