Consumer Engagement

This report highlights employment strategies that six organizations apply in hiring individuals who have experienced homelessness and received health services. The case studies reveal mission-based hiring practices that recognize the unique assets and needs of employees who are or have been consumers. Their approaches to hiring and managing a consumer-inclusive workforce demonstrate a commitment to

This brief takes lessons from HCH projects to demonstrates the process and considerations for developing consumer engagement in medical respite programs, including examples from 3 respite programs. Download Document (PDF)

Lessons learned and tips for health center staff that serve to support Consumer Advisory Boards Download Document (PDF)

Download Document (PDF)