Best Practices

Outreach and Enrollment Quick Guide: Promising Strategies for Engaging the Homeless Population

Features the experiences of frontline staff—including outreach, case management, and benefits workers—to illustrate the importance of outreach and enrollment and highlight promising strategies being employed to overcome individual and systemic challenges. Download Research (PDF)

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Effectiveness of case management for homeless persons: a systematic review

We reviewed the literature on standard case manage- ment (SCM), intensive case management (ICM), asser- tive community treatment (ACT), and critical time in- tervention (CTI) for homeless adults. We searched data- bases for peer-reviewed English articles published from 1985 to 2011 and found 21 randomized controlled trials or quasi-experimental stud- ies comparing case man- agement

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Integrated Care Quick Guide: Integrating Behavioral Health & Primary Care in the HCH Setting

Individuals who are homeless often have multiple chronic health conditions and face numerous barriers to care. Integrating behavioral health and primary care is one way to help improve health care delivery and access for this population. This quick guide is to assist Health Care for the Homeless (HCH) grantees with their efforts to integrate behavioral

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Policy and Practice Brief: Case Studies Illustrating Clinical Challenges in PSH

This brief complements our 2011 report (Clinical Challenges in Permanent Supportive Housing), discussing two specific consumers and the challenges they face with their care teams. It is intended to further illustrate both the clinical and policy practices that should be considered to maximize the effectiveness of PSH for those clients with more complex needs. Download

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Patient Centered Medical Home Resource Catalogue

The patient-centered medical home (PCMH) is a model of care where patients are engaged in a direct relationship with a chosen provider who coordinates a cooperative team of health care professionals, takes collective responsibility for the comprehensive integrated care provided to the patient, and advocates and arranges appropriate care with other qualified providers and community

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Meaningful Use Resource Catalogue

Meaningful use is the use of a certified electronic health record (EHR) to demonstrate improved quality and safety of health care delivery for a patient population within a clinical practice. The American Recovery and Reinvestment Act of 2009 (ARRA) was enacted February 17, 2009, and includes the HITECH Act, which outlines the criteria for achieving

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HCH Quality Leaders: A Quick Guide

Sarah Knopf-Amelung, National Health Care for the Homeless Council – Building upon the National Health Care for the Homeless Council’s Case Study on HCH Quality Leaders—which identified the key practices promoting quality of care and quality improvement (QI) strategies among four high-performing HCH grantees—this quick guide was assembled for practical application of the findings. This

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