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Laying the Groundwork for Meeting QI/QA Requirements: Action Steps Taken

Presented by the National Health Care for the Homeless Council
August 29, 2012 | 1-2 p.m. Eastern

This webinar is a continuation of the series on the Quality Improvement/Quality Assurance Plan FQHC program requirement with the first presentation broadcast in March 2012. This webinar will feature perspectives from the San Francisco and Omaha health care for the homeless programs. After this webinar, participants will be able to describe the effects of electronic medical records on clinic flow, illustrate how policies and procedures influence work performance, and feel confident in their abilities to locate and use available QI/QA resources including the Community Oriented Primary Care toolkit.


  • Patricia Christopher, MPA, MS, LIMHP, LPC, NCC; Homeless Clinic Coordinator, Charles Drew Health Center; Omaha, Nebraska
  • Amy Petersen, MPH; Healthcare Analyst, Quality Improvement, San Francisco Department of Public Health – Community Oriented Primary Care (COPC); San Francisco

View This Webinar:

Webinar: View on YouTube.

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