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Our Staff

The principal office of the National Health Care for the Homeless Council is in Nashville, Tennessee. Staff and contractors pursue our ambitious agenda in research, training, education, organizing, and advocacy from offices in various locations. Staff members include:



Bobby Watts

Bobby Watts, MPH, MS, CPH

Chief Executive Officer

G. Robert “Bobby” Watts is the chief executive officer of the National Health Care for the Homeless Council and oversees all aspects of the Council’s activity in advocacy, training, technical assistance, research, peer support, organizing, and fund development.

A nationally recognized advocate and leader in meeting the health needs of people without homes, he has more than 25 years of experience in administration, direct service, and implementation of homeless health services. He began his work with people experiencing homelessness as a live-in staff member of the New York City Rescue Mission in Manhattan. Learn more about Bobby.

Contact Information

Phone Number: (615) 226-2292 | Email Address:


Hugo Aguas, MA

Research Associate

Hugo works with the research team to research health outcomes using data driven methodologies, Hugo collaborates with other community health partners throughout the country to develop educational materials pertaining to medical care for those experiencing homelessness. Hugo also disseminates data and provides ease-of-access to community partners throughout the nation, and assists in writing publications and scheduling educational seminars on public health amongst those experiencing homelessness.

Contact Information

Phone Number: (615) 226-2292 | Email Address:


Lauryn Berner, MSW, MPH

Research Manager

Lauryn works with the research team to support the Health Care for the Homeless field by developing and disseminating knowledge, increasing visibility of HCH-related research through publications and external collaborations, and providing data-driven support to inter-departmental teams and workgroups. Lauryn serves as the Council’s subject matter expert on housing and HIV, and her work has focused on the social determinants of health.

Contact Information

Phone Number: (615) 226-2292, Ext. 230 | Email Address:



Alaina Boyer, PhD

Director of Research

Alaina provides oversight and guidance for the research activities of the National Health Care for the Homeless Council, which include quality improvement projects and providing educational resources for health care clinics that serve individuals experiencing homelessness. She coordinates and facilitates the Research Committee and Practice Based Research Network initiatives, which are currently focused on improving health outcomes and providing quality care across systems for vulnerable populations.


Contact Information

Phone Number: (615) 226-2292, Ext. 233 | Email Address: 


Lily Catalano, BA

Clinical Manager

Lily coordinates the work of the Health Care for the Homeless Clinicians’ Network and develops resources to improve access to and quality of health care for people experiencing homelessness.


Contact Information

Phone Number: (615) 226-2292, Ext. 231 | Email Address:



Katherine Cavanaugh, MSW

Consumer Advocate

Katherine staffs the National Consumer Advisory Board (NCAB), helps to coordinate consumer initiatives, and further develops Council relationships with local Consumer Advisory Boards (CABs).

Contact Information

Phone Number: (443) 703-1320 | Email Address:


Andrea Crowe, MA

Advancement Coordinator

Andrea maintains the Council's donor and membership database; manages fundraising lists of individuals, organizations, and foundations; and provides a range of administrative services in the areas of philanthropy and member relations.


Contact Information

Phone Number: (615) 226-2292, Ext. 234 | Email Address:

Brandon de la Cruz, MM

Media and Technology Manager

Brandon manages media-based communication activities for the Council -- including webinars, videography, photography, and music production -- and provides guidance and support for information technology services.


Contact Information

Phone Number: (615) 226-2292, Ext. 249 | Email Address:

Barbara DiPietro, PhD

Senior Director of Policy

Barbara directs the policy and advocacy activities for the National Health Care for the Homeless Council. This includes conducting policy analysis, providing educational materials and presentations to a broad range of policymakers and other stakeholders, coordinating the Council’s policy priorities with national partners, and organizing staff assistance to the Policy Committee and the National Consumer Advisory Board.


Contact Information

Phone Number: (443) 703-1346 | Email Address:



Jennifer Dix, BBA

Communications Coordinator

Jenn provides assistance with the Council’s marketing and branding efforts. This includes supporting effective communication strategies via email communications, newsletters, marketing materials, website content, and social media.


Contact Information

Phone Number: (615) 226-2292, Ext. 225 | Email Address:



Julia Dobbins, MSW

Director of Medical Respite Care

Julia joined the Council in 2012 and leads our work on medical respite care. She provides guidance and oversight for medical respite activities including training, technical assistance, and resource and program development. Additionally, she is the staff liaison to the Respite Care Providers’ Network (RCPN) and coordinates and facilitates the activities of the RCPN steering committee.


Contact Information

Phone Number: (615) 226-2292, Ext. 232 | Email Address:


D. Michael Durham, MTS

Community Engagement Manager

Michael is responsible for strategic relationship-building and increasing representation of marginalized communities in all of the Council’s work. Leaning on these relationships, he coordinates the Council’s largely peer-to-peer technical assistance program, which provides support to health centers and other organizations serving people experiencing homelessness. He also supports the CEO in certain racial equity initiatives.


Contact Information

Phone Number: (615) 226-2292, Ext. 246 | Email Address:



Dorothy (Dott) Freeman, PhD

Senior Director of Advancement

Dott is the Council's Senior Director of Advancement and has more than 25 years of fundraising experience in a variety of areas, including service-oriented nonprofits, health care, and education. Heading the Council's Advancement Team, she leads our philanthropy, communications, membership, media, and technology initiatives.


Contact Information

Phone Number: (207) 333-8877 | Email Address:



Melanie Harper, BA, LSSGB

Director of Finance & Administration

Melanie is responsible for oversight of all the financial and administrative functions of the Council and staffs the Finance & Personnel Committee.

Contact Information

Phone Number: (615) 226-2292, Ext. 229 | Email Address:



Darlene Jenkins, DrPH

Senior Director of Programs

Darlene oversees the work of the Education and Research Teams.

Contact Information

Phone Number: (615) 226-2292, Ext. 228 | Email Address:



Joseph Kenkel, BS

Research Assistant

Joey works with the research team to support the Health Care for the Homeless field by developing and disseminating information, increasing visibility of HCH-related research through publications and external collaborations, and improving the HCH field and community’s capacity for quality improvement and engagement in research. Joey also performs activities aimed to increase the knowledge base, skill set, and resources of health center staff engaged in supportive housing initiatives in partnership with the Corporation for Supportive Housing (CSH).

Contact Information

Phone Number: (615) 226-2292, Ext. 226 | Email Address:


Kelli Klein, BA

Behavioral Health Coordinator

Kelli provides technical assistance and supports the Council’s work on behavioral health and homelessness, focusing on the integration of behavioral health into primary care settings. She works specifically on the Health Resources and Services Administration’s Center of Excellence (CoE) for Behavioral Health Technical Assistance (BHTA), which includes the development and execution of webinars and peer learning opportunities through communities of practice.


Contact Information

Phone Number: (615) 226-2292, Ext. 247 | Email Address:


Katie League, LCSW-C

COVID-19 Project Manager (Policy Team)

Katie works with the policy team to support the Council’s efforts surrounding the COVID-19 global pandemic. She works to identify and promote promising practices, common challenges, and key policy issues faced by the HCH community. 


Contact Information

Phone Number: (615) 226-2292 | Email Address:

Cindy Manginelli, BS

Director of Community Engagement

Cindy directs the Council’s efforts to engage and create a diverse community of individuals, coalitions, and programs that directly address issues at the intersection of homelessness and health care. She also manages the Council’s ongoing work to promote diversity, equity, and inclusion within the community of those who experience and address homelessness.  


Contact Information

Phone Number: (615) 226-2292, Ext. 239 | Email Address:


Julia Nettles-Clemons, BA 

Administrative Coordinator

Julia has a variety of responsibilities in the areas of finance and administration that include accounts receivable and accounts payable, office maintenance,  clerical work, operations, and database support.


Contact Information

Phone Number: (615) 226-2292, Ext. 221| Email Address:

Courtney Pladsen, DNP, FNP-BC, RN

Director of Clinical and Quality Improvement

Courtney leads initiatives to improve the delivery of primary care, substance use treatment, and mental health care nationally. She directs training and quality improvement initiatives, and contributes to research and policy recommendations on emerging clinical issues affecting people experiencing homelessness.


Contact Information

Phone Number: (615) 226-2292 | Email Address:



Brett W. PoeBrett Poe, BS

Research Associate

Brett works with the research team to support the Health Care for the Homeless field by developing and disseminating information, increasing visibility of HCH-related research through publications and external collaborations, and providing data-driven support to inter-departmental teams and workgroups.


Contact Information

Phone Number: (615) 226-2292, Ext. 242 | Email Address:



Regina ReedRegina Reed, MPH

Health Policy Manager

Regina is responsible for representing the interests of the Council to policymakers and organizational partners in Washington, D.C., working with the Policy Committee to advance the Council’s advocacy agenda, developing policy positions and analyses, and mobilizing member organizations, service providers, and other advocates to end poverty and homelessness.


Contact Information

Phone Number: (443) 703-1337 | Email Address:



Caitlin Synovec, OTD, OTR/L, BCMH

Medical Respite Manager

Caitlin is an occupational therapist with clinical experience working with adults experiencing homelessness to improve quality of life and engagement in their preferred communities. As the Medical Respite Manager, she works with the Director of Medical Respite on projects of the National Institute for Medical Respite Care (NIMRC) and the Respite Care Providers’ Network (RCPN).


Contact Information

Phone Number: (615) 226-2292 | Email Address:


Cecilia Willoughby, BA

Training and Meetings Coordinator

Cecilia manages logistics and educational content for the Council’s major training events, including our annual National Health Care for the Homeless Conference and Policy Symposium, Regional Training, and Governing Membership Meeting. She serves as the point person for these major training events working in concert with the Director of Finance and Administration, Administrators Committee, other staff members, and other stakeholders.


Contact Information

Phone Number: (615) 226-2292, Ext. 241 | Email Address:

Cecilia Willoughby, BA

Training and Meetings Coordinator

Cecilia manages logistics and educational content for the Council’s major training events, including our annual National Health Care for the Homeless Conference and Policy Symposium, Regional Training, and Governing Membership Meeting. She serves as the point person for these major training events working in concert with the Director of Finance and Administration, Administrators Committee, other staff members, and other stakeholders.


Contact Information

Phone Number: (615) 226-2292, Ext. 241 | Email Address:

Terri Woodmore, MS

Communications Manager

As part of the advancement team, Terri develops and coordinates ongoing communications and media strategies, and maintains high-quality communications including mass emails, newsletters, marketing materials, website design and content, social media, and audio/video packages.


Contact Information

Phone Number: (615) 226-2292, Ext. 245 | Email Address:


Brenda Wright

Executive Assistant

Brenda serves as Executive Assistant to the CEO and is responsible for Board meeting preparation, special projects, and administrative support including scheduling, preparing executive documents and correspondence, managing travel itineraries, maintaining files, and other administrative duties.

Contact Information

Phone Number: (615) 226-2292, Ext. 251 | Email Address:

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Part One: Vision and Values

Homelessness aggravates all other ills, and the toll that it exacts on health is especially severe … This year, we have taken a historic step. Through the efforts of a coalition of advocates in behalf of the homeless, concerned citizens, public officials, and lawmakers in both the House and the Senate, the 100th Congress passed a bill that inaugurates a new national effort against homelessness. Passed into law this past summer, the bill provides an unprecedented $97 million for temporary shelter and for health care and other services. But this legislation is only the beginning. Its significance lies in the implied commitment to find a solution to this American tragedy, to turn away from indifference and towards community, and to build a more just society and a stronger nation.[1]

Senator Edward M. Kennedy wrote these words 30 years ago in the Preface to James D. Wright and Eleanor Weber’s Homelessness and Health, the first official report on research findings from the Robert Wood Johnson Foundation and Pew Memorial Trust-funded national Health Care for the Homeless demonstration program.[2] From the beginning of the Health Care for the Homeless (HCH) movement in the U.S., the overall vision has been to provide compassionate and quality primary health care to people experiencing homelessness.

From its beginnings as a foundation-funded demonstration program, HCH has been distinguished from many other homeless programs by its balanced commitments to direct service, policy advocacy, consumer involvement, and ending homelessness. The key questions posed to the presenters and participants of this section of the HCH Pioneers Session were: How was this balance established and maintained? What was the original vision for the work, and were the values applied throughout the projects?

The National Health Care for the Homeless program is often referred to as the HCH movement. When asked about this terminology, John Lozier, replied: “Movement is an admittedly nebulous term, often not subject to clear definition. In our case, I’d say we are a contributing part of a social movement toward health equity, away from historic health care injustice, toward a rights-based framework for the financing and delivery of health care that includes attention to the social determinants of health.” (Personal communication, July 11, 2016)

The HCH movement is situated within larger national efforts to provide accessible, affordable, and quality community-based primary health care to people. Many of these earlier models of community-based care were founded by public health nurses, such as Lillian Wald, who in 1893 began providing outreach nursing services to impoverished immigrants in New York City’s Lower East Side.[3] Wald’s work grew into the Henry Street Settlement House and the Visiting Nurse Service of New York City. In 1925, nurse midwife Mary Breckinridge established another pioneering model of community-based care, the Frontier Nursing Service in rural Appalachia, in which outreach nurses provided obstetric, primary care, and health education to impoverished and geographically isolated women and families.[4] Both of these nurse-led, community-based health programs used the model of nurses providing the primary health care, with physicians reserved for follow-up services on a referral basis. As physician and health policy experts Thomas S. Bodenheimer and Kevin Grumbach state, “Both the urban and rural models of community health centers waned during the middle years of this century. Public health nursing declined in prestige as hospitals became the center of activity for nursing education and practice. A team model of nurses working in collaboration with physicians withered under a system of hierarchical professional roles.”[5]

Bodenheimer and Grumbach point out that “the community health center model was revived in 1965, when the federal Office of Economic Opportunity, the agency created to implement the ‘War on Poverty,’ initiated its program of community health centers. The program’s goals included the combining of comprehensive medical care and public health to improve the health status of defined low-income communities, the building of multidisciplinary teams to provide health services, and participation in the governance of the health centers by community members.”[6]

The first two community health centers to be funded were located in a public housing project in Boston and in an impoverished, rural African-American community in the Mississippi Delta. Both sought to combine clinical health care services with public health outreach and advocacy services to support the social determinants of health, including affordable housing, safe drinking water (in the rural area), and community gardens. They trained and supported community residents to become outreach workers. As research and demonstration programs, they were able to show a reduction of hospitalization and emergency department use, and improved community health status in the populations they served.[7] As physician-founder of the community health centers H. Jack Geiger states:

The grant reflected a conclusion that the existing system of charity care, emergency departments, fragmented outpatient departments, and separate public health clinics and programs, north and south alike, had failed adequately to serve the primary care needs of the nation’s poor and sick populations—especially communities of color—and that a new kind of institution, located in such communities and directly responsive to their needs, was required.[8]

Based on broad bipartisan support of the CHC model as an essential component of the U.S. safety-net health care system, the federal government has invested in a new period of expansion of community health centers. These health centers are critical access points for the health care system reforms enacted in the Affordable Care Act of 2010. As of the most recently available data (2015), there are more than 1,370 health centers in the U.S. serving over 24 million people.[9]

Also stemming from the 1960s civil rights and counter-culture movements, came the development of grassroots community Free Clinics, such as the Haight-Asbury Clinic in San Francisco which opened in the summer of 1967. As physician-founder of this clinic David E. Smith and his colleagues write in a 1971 “manual” of Free Clinic medical care:

Community health care clinics, or “free clinics” as they are called, were not created as novel community experiments, demonstration projects, or even as pilot programs, nor were they the result of social dilettantism by social reformers. They emerged out of acute need and sheer desperation. They were also not part of what Selznick has called “a broad, conscious social vision,” but were established ad hoc, to cope with an epidemic of youthful drug abuse and the health problems which accompany it.[10]

They go on to point out that the Free Clinics which opened in cities around the U.S. in the 1960s and 1970s, were largely anti-establishment, volunteer-run, and consumer-driven. “The word ‘free’ is meant to mean more than no charge per patient visit. It also means no red tape about forms or papers … The term ‘free’ also means ‘free’ of conventional labeling and value systems.”[11]

Many Free Clinics from this time period either closed or merged with existing CHCs, but others—including the Haight-Ashbury Free Clinic in San Francisco and the Fan Free Clinic in Richmond, Virginia, are still in operation. Faith-based Free Clinics also exist as part of the safety-net health care system. These clinics have a focus on “poverty medicine,” and they tend to be concentrated in the Southern Bible Belt region.[12] There have also been Free Clinics and outreach health care service programs associated with academic medical centers; these are typically university-sponsored or student-run clinics in impoverished urban areas.[13]

It is within this health care and societal context that the HCH movement developed in the mid-1980s, in response to the health needs of the burgeoning number of visibly homeless “street people” throughout the country. Much has been written on what has come to be termed the phenomenon of “new homelessness,” characterized by the rapid increase in numbers and visibility of people on the city streets, and the changing demographics of people we have come to call “homeless.”[14],[15] As anthropologist Kim Hopper writes in his book Reckoning With Homelessness, “By the end of the 1970s, increasingly frequent public outcry, press coverage, and a growing advocacy movement signaled that homelessness was an urgent issue demanding attention and redress.”[16] Hopper, along with urban studies researchers at MIT Donald Schön and Martin Rein have pointed out, “homeless” was a convenient umbrella term to describe a range of people experiencing the extremes of disaffiliation and ruptured social ties. In an important policy frame analysis case study of Massachusetts in the 1980s, Schön and Rein observe that, “The very naming of the phenomenon of homelessness reflected a political struggle … The scandal of homelessness looked as though it could harness a new politics of compassion and shame—compassion for the plight of the dispossessed and shame at the inhumanity of national and local policies toward them. Homelessness, in sum, had political appeal.”[17]

In December 1983, the Robert Wood Johnson Foundation and the Pew Charitable Trusts, with the support of the U.S. Conference of Mayors, announced a joint $25 million five-year program to fund a new initiative, the Health Care for the Homeless Program. Dr. Philip Brickner, Chair of the Department of Community Medicine at St. Vincent’s Hospital in New York City, was chosen to direct the program on behalf of the foundations. Through a competitive process, 19 initial demonstration projects across the U.S. were funded.[18],[19]

Based on the experiences of St. Vincent’s hospital, in 1985 Dr. Brickner published a manual “to serve as a guide for physicians, nurses, social workers, shelter staff members, and program managers who work with the homeless.”[20] This manual included chapters on clinical care topics such as chronic disease management, infectious disease management, approaches to the treatment of both mental health and alcoholism, team-based care, and ways to help patients without homes access Medicaid, Medicare, and public assistance benefits. It also included a chapter, “Working with Hospitals,” which included a description of early hospital discharge planning for patients without homes, as well as the establishment of alternatives to hospital stays through what came to be termed medical respite care.

Barbara Conanan at the HCH Pioneers Session

(Credit: Ansell Horn)

For this section of the HCH Pioneers session, two nurses from the original RWJ/Pew HCH demonstration program spoke of their experiences. Barbara Conanan, currently program director of the NYU Lutheran Family Health Centers, spoke of the early roots of the St. Vincent’s Hospital and Medical Center, Department of Community Medicine-affiliated clinic in a men’s shelter in the Bowery where several St Vincent’s Hospital physicians worked in a “clinic (that) was really barbed wire.” St Vincent’s had operated such health programs specifically for the homeless since 1969: Dr. Brickner was the lead author of a 1972 Annals of Internal Medicine article about this clinic titled “A Clinic for Male Derelicts in a Welfare Hotel Project.”[21]

Barbara Conanan had been working at the same men’s shelter with Project Renewal, a substance abuse program, and she stated, “I witnessed that care. Meeting people where they’re at.” She started working with Dr. Brickner at St Vincent’s Hospital in August 1981, and in 1983 Dr. Brickner asked her to become the manager of the outreach shelter. Then “RWJ showed up” to observe how they did their HCH program. “We were figuring it out as we went along. Just do it and if it doesn’t work one way, try it a different way.”

The 50 most populous U.S. cities were eligible to apply for demonstration program grants. Out of those, 45 were selected for visits by RWJ teams consisting of a physician/nurse/social worker and a RWJ foundation person. They used the teamwork model from St Vincent’s Hospital. They aimed for continuity—so that the same teams would try to visit the same cities over the four years of the demonstration program—so that they could see evolution of the projects. Barbara developed relationships with people at these sites over those years while the RWJ people focused on evaluating specifics of the different demonstration programs.

Conanan stated that she had recently found and re-read a case study of the RWJF and the beginning of HCH.  “They said they wanted to:

  • Demonstrate new ways to deliver health care and social services to homeless people,
  • Develop better ways to link people with public benefits, and
  • Encourage community agencies and organizations to work together to solve problems. “In parentheses they added ‘of homeless.’ I found it interesting that they didn’t say ‘end homelessness’ but rather ‘to solve the problems of homelessness.’”

She went on to say, “The vehicle for this was to create coalitions—coalitions as the driving force for how services were going to be provided in that locality. What was emphasized was that each area had its own politics, its own way of delivering services, and therefore each city should make that decision on their own. They also said this would be an opportunity for learning that could lead to action. That was interesting and surprised me: they said ‘making a difference for homeless people they serve.’ That was something that touched my heartstrings. One other driving force was that each program had to find a way to sustain themselves within two years.”

Sharon Brammer at the HCH Pioneers Session

(Credit: Ansell Horn)

The other speaker in this section of the HCH Pioneers session was Sharon Brammer, a nurse practitioner from Birmingham, Alabama.

We were the smallest of the original 19 RWJ HCH demonstration sites. We had six employees. … We came. We met. Not a one of us in that room knew what to do. We didn’t even know how to begin. We didn’t know how to run a clinic. Then I thought: maybe it would be a smart idea to ask a homeless person what worked. I took a stethoscope and a blood pressure cuff and went out into the parks and asked the consumers, “What would work for you?” What kind of access would help you get access to care? They said, “Well, you’ve gotta come when we’re here, when the shelters close in the morning.” So we started doing clinics at 5:30 in the morning. “We have to eat, so you can come at the soup kitchen time.” So we would have clinic at the soup kitchen, and then in the afternoon when they came to get a bed. The bottom line was to find what worked for them, because obviously something had not been working. We had clinics in shelters, then a mobile health unit. We found we needed a central clinic. It grew from there. Really, the only thing the grant asked us to do was to demonstrate new ways to deliver health care and social services to the homeless people. Demonstrate better ways to link services and people together and to link community services. But it did not give us a manual of how to do it. At that time there was no Council (NHCHC). There were none of the wonderful publications that we have now and that those 400 new people (the number of first-time attendees at the 2016 conference) can have access to now. That’s how we evolved over the 30 years. … It still bothers me that 30 years later I still have a job. I’m really sorry about that.

John Lozier adds, “The way I recall it being expressed was that they simply wanted to demonstrate that ‘homeless people’ could be effectively engaged in care, contrary to the prevailing opinion.” This is echoed in Wright and Weber’s research report on the RWJ-Pew HCH demonstration program:

What has been learned in the Johnson-Pew program that would be of use in implementing the health care provisions of the McKinney Act? Apparently, the most obvious and important lesson has already been learned: namely, that it is indeed possible to engage the nation’s homeless population in a professional system of health care. It is useful to stress that before the existence of the Johnson-Pew HCH program, this was not at all obvious. The homeless, it was frequently said, were too hostile towards institutions, too suspicious and disaffiliated, too hard to locate, and too noncompliant to assist in any substantial way. … What the Johnson-Pew program has demonstrated, first and foremost, is that something can indeed be done to alleviate the health problems of many homeless people. What Congress has decided is that it is time to get on with the task.[23] (p. 153)

Indeed, by the end of the RWJ-Pew-funded HCH demonstration program, close to 100,000 clients without homes were seen in HCH clinics for a total of 300,000 visits.[24]

     [1] James D. Wright and Eleanor Weber, Homelessness and Health (Mcgraw-Hill, 1988). pp. vii-viii.

     [2] Ibid.

     [3] Lillian D. Wald, Lillian D. Wald, Progressive Activist (New York: Feminist Press at the City University of New York, 1989).

     [4] Thomas Bodenheimer and Kevin Grumbach, “Understanding Health Policy: A Clinical Approach, 6e | AccessPharmacy | McGraw-Hill Medical,” 2012,

     [5] Ibid. p. 61.

     [6] Ibid. p. 62.

     [7] H. Jack Geiger, “The First Community Health Centers: A Model of Enduring Value,” Journal of Ambulatory Care Management Community Health Centers 28, no. 4 (December 2005): 313–20.

     [8] Ibid. p. 314.

     [9] NACHC, “Research and Data,” NACHC, accessed August 27, 2016,

     [10] David E. Smith et al., The Free Clinic: A Community Approach to Health Care and Drug Abuse., ed. David E. Smith (Beloit, Wis, Stash Press, 1971). p. x.

     [11] Ibid. p. xv.

     [12] Gregory Weiss, Grassroots Medicine: The Story of America’s Free Health Clinics (Lanham, Md.: Rowman & Littlefield Publishers, 2006).

     [13] Smith et al., The Free Clinic.

     [14] Peter H. Rossi, “The Old Homeless and the New Homelessness in Historical Perspective.,” American Psychologist 45, no. 8 (1991): 954–59.

     [15] Barrett A. Lee, Kimberly A. Tyler, and James D. Wright, “The New Homelessness Revisited,” Annual Review of Sociology 36 (2010): 501–21, doi:10.1146/annurev-soc-070308-115940.

     [16] Kim Hopper, Reckoning with Homelessness, Anthropology of Contemporary Issues (Ithaca, NY: Cornell University Press, 2003). p. 61.

     [17] Donald A. Schön, Frame Reflection: Toward the Resolution of Intractable Policy Controversies (New York: Basic Books, 1994). pp. 132-133.

     [18] Philip Brickner et al., “Under the Safety Net | W. W. Norton & Company,” 1990,

     [19] Joel L. Fleishman, Casebook for the Foundation: A Great American Secret, 1st ed. (New York, NY: Public Affairs, 2007).

     [20] Philip W. Brickner et al., eds., Health Care of Homeless People (New York, NY: Springer Publishing Company, 1985). p. xi.

     [21] Philip W. Brickner et al., “A Clinic for Male Derelicts in a Welfare Hotel Project,” Annals of Internal Medicine 77, no. 4 (October 1, 1972): 565–69, doi:10.7326/0003-4819-77-4-565.

     [22] Fleishman, Casebook for the Foundation.

     [23] James D. Wright, Homelessness and Health (Washington, D.C.: McGraw-Hill’s Healthcare Information Center, 1987).

     [24] Philip W. Brickner et al., Under the Safety Net: The Health and Social Welfare of the Homeless in the United States (New York, NY: W. W. Norton & Company, 1990).

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