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City of Springfield Department of Health & Human Services

The Springfield Health Services for the Homeless Health Center participates in an interagency program to deliver health care and social services in settings covering more than 1,800 miles.  The main agencies are the Springfield Department of Health and Human Services, Mercy Medical Center (Health Care for the Homeless) and Southern Middlesex Opportunity Council (Open Door Social Services).


24 hour emergency on-call, Basic Needs, Behavioral/Mental Health Care Services, Blood Pressure Monitoring, Cancer Screening, Case Management/Social Services, Contraceptives (issued w/counseling), Dental/oral Care, Diabetes Testing/Care, Documenting Disability Services, Electronic Medical Records, Flu Vaccinations, Health/Nutritional Education, HIV/AIDS screening/education, Housing placement, Immunizations, Interpretation services, Labs, Medication Prescribing, Medication Dispensing, Mental Health Counseling, Mobile Medical Services, OB/GYN, Outreach, Pediatrics, Pharmacy, Physical Exams, Primary Health Care, Referrals for Specialty Care, Services in permanent supportive housing, Shelter outreach, SOAR services, STD Testing, Street Outreach, TB screening/education, Tobacco cessation, Transportation services, Adolescent Health Services We are now able to provide adolescent health services to adolescents in our 3-county service area.


Mercy Medical Center provides emergency, lab, x-ray, and inpatient medical/surgical services. Baystate Medical Center provides emergency, lab, x-ray, and inpatient medical/surgical services. Extensive social services are available through service providers in the community who provide advocacy/outreach for entitlement benefits, housing placement, case management, bilingual services, mental health/substance abuse assessment, referrals and counseling.


Estimated homeless population: 1,750

Patients served: 4,000


Southern Middlesex Opportunity Council- Open Pantry Social Services

287 State Street P O Box 5127 Springfield, MA 01101

Patricia McDonnel Phone: (413) 737-4167 Fax: (413) 746-2297 Email:

General Info


Helen R. Caulton-Harris

HCH Coordinator

Linda Franklin

Medical Director

Andrew Balder

UDS Number


Contact Info

Phone Number

(413) 750-2064




Physical Address

95 State Street
Suite 201
Springfield, MA 01103

Mailing Address

1145 Main St
Suite 106
Springfield, MA 01103

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District of Columbia
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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U30CS09746, a National Training and Technical Assistance Cooperative Agreement for $1,625,741, with 0% match from nongovernmental sources. This information or content and conclusions are those of the authors and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Copyright © 2019 National Health Care for the Homeless Council, Inc. 
PO Box 60427 | Nashville, TN 37206 | (615) 226-2292 
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