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Program Manager for the Integrated Care Team (Portland, OR)


Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission through outcome-based strategies which support personal and community transformation. 

CCC’s Old Town Recovery Clinic is seeking a Program Manager for the Integrated Care Team!

The Integrated Care Team Program Manager is responsible for the day to day operations and supervision of the Integrated Outpatient (IO) Team & the Integrated Health & Recovery Treatment Team (IHART) located at the Old Town Recovery Center. The Program Manager will have specific program development focuses as identified by the Clinical Director of Mental Health Services at Old Town Recovery Center. 

COVID-19 has created unprecedented challenges for business, individuals, community organizations and Central City Concern alike. Central City Concern remains committed to facing these new challenges head on, while building for the future at the same time. Leadership is more critical than ever before and identifying action oriented and courageous leaders with strategic agility and business acumen is a top priority. 

Essential duties will include:

  • Coordinate and monitor operation of clinic site; including adequate and appropriate staffing, ensuring the continuation of clinical services, including access and referrals.
  • Monitor clinic compliance with all CCC policies and procedures, and contractual requirements. Implement new policies and procedures when they are approved.
  • Develop and implement additional policies and procedures as needed to ensure effective operations.
  • Work to establish and refine a care team model with clearly defined roles, in which each team member is working at the top of his or her license, credential & training.
  • Be liaison with partnering agencies and programs.
  • Oversee compliance with grants & contracts.
  • Provide and document at least 2 hours of supervision per month for each full time staff supervised. The two hours must include one hour of face-to-face contact for each person supervised, or a proportional level of supervision for part-time staff providing clinical or other support services to clients.
  • Supervise Clinical Supervisor, Care Team Manager & Intake Coordinator as assigned.
  • Ensure clinical privileging requirements are met for all direct reports pursuant to CCC’s Privileging Policy.


  • Master’s degree in human services field and three years’ experience in healthcare or community mental health programs
  • Minimum three years of supervisory experience.
  • LPC/LCSW preferred with the ability to be licensed as a LPC or LCSW within 9 months of hire required 
  • Has the competencies necessary to gather histories of mental, emotional and physical disabilities, alcohol and drug use, past mental health services and criminal justice contacts; Assess family, social and work relationships, conduct a mental status assessment, document a multiaxial DSM diagnosis.
  • Must meet CCC privileging requirements as required by FTCA.
  • Must pass pre-employment drug screen, TB test and background check. This includes clearance by the DHS Background Check Unit.

Benefits:  Central City Concern offers an incredible benefits package to our employees:

  • Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
  • Amazing 403(b) Retirement Savings plan with an employer match of 6.25% in your 1st year, 8% in the 2nd year, and 10% in your 3rd year! Fully vested with your first contribution!
  • 9 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
  • Comprehensive Medical, Vision, and Dental insurance coverage.
  • Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!

HOW TO APPLY: You must apply through our website for consideration

  • This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.
  • As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.  
  • Central City Concern is an EQUAL OPPORTUNITY EMPLOYER and does not discriminate against applicants on the basis of race, gender, protected veteran’s status, disability, or any other protected class. Applicants seeking reasonable accommodation can contact the Human Resources department at 503-294-1681.

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