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Program Assistant (Nashville, TN)

Tennessee Primary Care Association – Job Announcement

Position Title: Program Assistant

Classification: Full Time

Reports to: Health Care Access Program Director

Pay Range: $13.74 -$20.62 Hourly

Direct Reports: None

Job Summary:

The Tennessee Primary Care Association (TPCA) is a membership association of Community Health Centers serving low-income populations in Tennessee. TPCA places a high value on member relations. It is a dynamic, team-oriented non-profit that provides support and technical assistance to health centers located in underserved communities. The Program Assistant contributes to this work by supporting the program work of TPCA.


The Program Assistant supports the Health Care Access Program (HCAP) by providing administrative support to the Program Manager and by assisting other program staff in preparing for and conducting meetings, trainings, and other program events. The Program Assistant also supports and monitors the completion of program documentation.

Essential Duties:

Duty 1: Provide Administrative Support to Program Manager

1. Support the Program Manager in scheduling and managing internal and external meetings.

2. Conduct monthly reviews of staff work plan and technical assistance documentation to ensure completion.

3. Provide Program Manager with monthly status reports on status of staff documentation.

4. Work with the Program Manager to develop monthly program report.

5. Support the Program Manager in completing activities related to processing TPCA-related forms, such as travel and expense reports, procurements, and purchase orders, etc.

6. Assist the Program Manager with the editing and formatting of written documents and compiling materials needed for reporting or dissemination to funders, health centers, or key stakeholders.

Duty 2: Assists Program Staff in Coordinating Meetings and Events (trainings, webinars, etc.)

1. Work with program staff to ensure that all meetings and events are on annual TPCA calendars (Training, Staff, Communications, etc.) and update as changes occur.

2. Assist staff in updating and maintaining workgroup and committee membership lists.

3. Support the Training Manager and other staff in the preparation, delivery and follow-up of training events and meetings hosted by HCAP.

4. Provide support in developing TPCA updates and other communications for health centers and partners.

5. Assist program staff in setting up and monitoring online survey returns sent to health center staff.

Duty 3: Supports TPCA Teamwork by Supporting TPCA Policies, Procedures, and Participating in Staff Activities

1. Maintain knowledge of TPCA policies, procedures, and software.

2. Participate in TPCA staff huddles, functional teams, staff meetings and pertinent conferences and meetings.

3. Complete TPCA-related forms and activities such as timesheets/activity reporting, leave requests, and travel forms, including travel authorizations, expense reports and documentation within the timeframes set in TPCA procedures.

4. Provide staff support at Association sponsored events, such as the Annual Conference and President’s Dinner.

5. Serves as a TPCA Travel Coordinator to assist Program staff with minimal travel needs, such as Safe Harbors Business Travel/Concur support (TPCA’s travel management company), conference registrations and other travel needs that are not available through Safe Harbors Business Travel (i.e. shuttle) and completing credit card authorization forms and tax exempt forms.

6. Perform other tasks and duties as identified by the immediate supervisor.

Minimum Requirements:

 A High School Diploma or GED, Associates Degree preferred.

 At least three years of experience in a business setting.

 A demonstrated knowledge of office operations.

Knowledge, Skills and Abilities:

 Organized with attention to detail.

Ability to manage several projects concurrently and adapt to changes in project requirements and/or the work environment.

 Ability to work collaboratively within a team.

 Ability to communicate and work effectively with other staff, members, community-based organizations, health center staff, customer/vendors/client groups.

 Proficient computer skills, and advanced Microsoft Office 365 skills, particularly in the use of Word, Excel, PowerPoint, Outlook and Teams.

 Experience in setting up surveys in online tools.

Work Environment (includes physical requirements):

 Office environment (both virtual and physical).

 Prolonged sitting, use of computer, monitor, and keyboard; occasionally lifting of lightweight boxes.

Contact Information and Procedure:

Interested candidates should apply by submitting their application in TPCA’s online application system by April 15, 2021. Apply here.

The position will remain open until filled by an excellent candidate. No email applications or applications in any other system will be accepted; no telephone inquiries, please.

Tennessee Primary Care Association

710 Spence Lane

Nashville, TN 37217

TPCA offers a comprehensive benefits package that includes paid vacation, sick leave, and holidays, paid medical, dental and life insurance, paid long-term disability insurance, and participation in a 403(b) retirement plan.  In addition, TPCA offers elective participation in employee-paid benefits including Flexible Spending Account, Dependent Care Savings Account, vision insurance, and AFLAC insurance options.

It is the policy of TPCA that all applicants are entitled to equal employment opportunity regardless of race, national origin, religion, age, sex (including pregnancy or related medical conditions), gender identity or expression, sexual orientation, disability, genetic condition, marital status, or veteran status (past, present, or future service in the Uniformed Services of the United States), or other protected characteristics or identity as required by local, state, and federal law.

This position will be supported in part by grant funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS).

This website is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $1,967,147 with 20 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit

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