Outreach Behavioral Health Clinician II, Housing Intake and Placement (Denver, CO)
Outreach Behavioral Health Clinician II
Housing Intake and Placement
Director of Housing Intake and Placement
PRIMARY WORK LOCATION:
2100 Broadway Denver, CO 80205
TYPICAL WORK SCHEDULE:
The mission of The Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families, children, and individuals who are experiencing or at-risk of homelessness throughout Colorado.
The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.
Our Philosophy of Service
We believe all people have the right to adequate housing and healthcare. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone.
We create lasting solutions to homelessness by:
1. Honoring the inherent dignity of those we serve, affirming their capabilities, and fostering their hope that a better life is possible;
2. Building strong, caring trauma-informed communities through the integration of housing, healthcare, and supportive services;
3. Advocating for social and racial equity, inclusivity, and diversity and challenging the status quo in partnership with our workforce members and those we serve;
4. Achieving excellence through continuous quality assurance, innovation, and professional development; and
5. Using resources judiciously and effectively.
The Outreach Behavioral Health Clinician II will work directly with the Housing Intake and Placement Department to identify and engage individuals living on the streets and other places not meant for human habitation that need behavioral health care but for a variety of reasons are unable to access care on their own. The Outreach Behavioral Health Clinician II will work directly with other care providers to provide assessments and related diagnoses, consultation, education, brief therapeutic interventions, and referral/linkage for individuals with mental/behavioral health and substance use issues. The Outreach Behavioral Health Clinician II will assist clients in navigating community based behavioral health and health care systems for optimal care. The Outreach Behavioral Health Clinician II will complete a level of care assessment and make a recommendation for long-term care. The Outreach Behavioral Health Clinician II will facilitate a “warm hand off” of clinical care to a long-term housing case management team, or the Stout Street Health Center.
Essential Job Functions
Employee must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Employee will perform job according to applied laws. The essential job functions listed are representative of the knowledge, skill, and/or ability required to perform this job and do not represent an exhaustive list of job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
1. Provides street outreach to individuals in need of behavioral health care with the ultimate goal of connecting them to housing with a more comprehensive integrated health care system.
2. Conducts screenings and assessments including diagnostic evaluations and provides counseling services, as appropriate, using treatment models including motivational interviewing, solution-focused therapy, and cognitive behavioral therapy. Provides targeted brief interventions and therapy; treatment provided is frequently crisis recovery focus and episodic care.
3. Provides proactive collaborative services to patients with face-to-face and telephone contacts, or as otherwise appropriate.
4. Provides individualized and enhanced coordination of care across the treatment spectrum with goals of maximizing functioning within the community and decreasing the need for emergent care.
5. Conducts level of care assessments and provides recommendations to departments based on client need and preference.
6. Supports HIPS Intake Team in facilitation of transfer of care to long-term care, as requested by department.
7. Demonstrates respect, cultural competence and knowledge of trauma informed care in interactions with patients, Coalition staff, and other community providers.
8. Collaborates with the consulting psychiatric prescriber and primary care physicians in making diagnoses, formulating treatment plans, monitoring patient progress, and accessing direct psychiatric consultation.
9. Develops and maintains a partnering relationship with patients engaged through outreach in order to assist in the success of the treatment plan.
10. Provides transportation in personal vehicle or CCH vehicle or arranges for other transportation assistance to help clients in accessing care and meeting treatment goals.
11. Assists patients in accessing basic needs directly related to their behavioral health care needs such as shelter, food, obtaining prescriptions, etc.
12. Utilizes the practice information system and EHR as appropriate, and follows Coalition and BHO/DBH guidelines regarding documentation of services provided.
13. Record all clinical services in a timely and complete fashion in the EHR.
14. Maintain up to date records in EHR.
15. Record telephone and other clinical communications as needed in the EHR.
16. Manage tasks, PAQ and scanning as needed to have a complete and current chart.
17. Maintain accurate information regarding client’s insurance status and complete CCARs/DACODs and other clinical authorization documentation as needed.
18. Utilize the EHR and any future upgrades as directed.
19. Maintaining a passing score in all compliance audits.
20. Participates in peer review and peer clinical audits as requested.
21. Makes appropriate referrals to outside entities, including specialists and others, to provide additional appropriate supports, especially for the care of patients with complex or severe mental health, substance use or medical concerns.
22. Attends meetings on time and participates in clinical and administrative meetings as deemed appropriate and necessary for the job.
23. Documents appropriate non-clinical services in HMIS and tracks data elements required by various funders.
24. Participates in regular clinical and nonclinical supervision.
25. Maintains a work environment that is marked by respect for others; that values inclusiveness and builds workforce diversity; and that fosters cooperation and teamwork
26. Performs other duties as assigned.
Education and Work Experience
1. Master of Social Work, Counseling or Psychology degree required.
2. Licensed as a LCSW or LPC required.
3. Previous experience interacting with patients in integrated health care, mental health care, or substance use treatment settings.
Knowledge, Skills and Abilities
1. Sound critical thinking and decision-making skills.
2. Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence.
3. Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations.
4. Demonstrated skill in working with adolescents and single adults.
5. Knowledge of evidence-based and promising practices as related to behavioral health counseling, to include brief, targeted interventions, short-term treatment, and outcomes measurement.
6. Knowledge of mental health and substance use issues (e.g., diagnosis, treatment, symptoms, and special needs).
7. Knowledge of motivational interviewing and related counseling skills.
8. Able to listen effectively, synthesize and analyze information, and respond creatively to challenging issues.
9. Demonstrated skill in operating office equipment, such as computers, software (e.g., Microsoft Word, Excel, and PowerPoint; e-mail; electronic health record), and telephones.
10. Able to organize and prioritize multiple responsibilities simultaneously and exercise critical thinking and reasoned professional judgment.
11. Able to ensure accuracy of data management and reporting.
12. Bilingual (English/Spanish) preferred.
13. Able to pass automobile insurance carrier’s motor vehicle record investigation.
Works both inside climate-controlled office environment with frequent interpersonal interactions and outside of the office at the Denver Probation Offices, in the Denver Jail facilities, in homeless camps, and in a vehicle.
This job description is intended to describe the general nature of work performed. It is not intended to be a complete list of all responsibilities, duties and skills required for employees performing this job. Furthermore, this job description does not establish a contract of employment. The Coalition may change job descriptions at any time, with or without notice, as service needs require.
Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender expression, pregnancy, health condition related to pregnancy, military status or any other applicable status protected by law.
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