Outreach Behavioral Health Clinician II, Department of Outreach and Engagement Services (Denver, CO)
The Colorado Coalition for the Homeless seeks an Outreach Behavioral Health Clinician II to work directly with the Denver Street Outreach Collaborative and the Recovery Support Services Team to identify and engage individuals living on the streets and other places not meant for human habitation who are in need of behavioral health care, but for a variety of reasons are unable to access care on their own. This position works directly with other care providers to provide assessments and related diagnoses, consultation, education, brief therapeutic interventions, and referral/linkage for individuals with behavioral health issues and assists clients in navigating community based behavioral health and health care systems for optimal care. This position is located at 2100 Broadway Street and reports to the Program Manager.
Qualified candidates are eligible for the National Health Service Corps (NHSC) Loan Repayment Program. Licensed health care providers may earn funds toward student loans in exchange for a two-year commitment at an NHSC-approved site through this program.
NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate’s submission of documents necessary for clearance. Please note that a start date will be scheduled once credentialing and privileging is complete.
In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:
- Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
- Dental, vision, and flexible spending/dependent care/public transit accounts;
- Free basic life insurance and long-term disability coverage;
- Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;
- Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.
Essential Job Functions
- Works in close collaboration with the RSS team and with the Denver Street Outreach Collaborative including CCH, SFC, and UP, to identify and outreach adults and youth experiencing homelessness who need behavioral health care.
- Performs intensive outreach and engagement services to invite adults and youth to engage with recovery supports through referrals to behavioral healthcare, primary care, case management, peer support and related services
- Provides targeted brief interventions and therapy, which is often crisis and recovery focused and episodic in nature.
- Provides individual and group therapy for adults and youth who are interested in ongoing behavioral health care, using treatment models including motivational interviewing, solution-focused therapy, harm reduction, and cognitive behavioral therapy.
- Completes biopsychosocial assessments and utilizes DSM-V criteria for diagnosis
- Develops comprehensive treatment plans, monitoring patient progress and accessing direct psychiatry and medical care through Stout Street Health Center
- Assists in connecting adults and youth experiencing homelessness with the resources necessary to obtain and maintain housing, healthcare, community connection and meaningful daily activity.
- Collaborates with the consulting psychiatric prescribers and primary care physicians as part of the integrated health team
- Provides proactive collaborative services to clients/patients with face-to-face and telephone contacts, or as otherwise appropriate.
- Develops and maintains a partnering relationship with SSHC patients engaged through outreach in order to assist in the implementation of the treatment plan.
- Provides transportation in CCH vehicle or arranges for other transportation assistance to help clients in accessing care and meeting treatment goals.
- Serves as liaison with collaborating agencies to establish and maintain effective working relationships with organizations and groups providing services to shared clients (care coordination).
- Advocates for the needs and rights of individual clients and, when indicated, for systemic change both within and outside CCH for the benefit of RSS and Outreach clients.
- Performs the initial intake in electronic health record (EHR) for clients/patients who want to connect with psychiatric care at Stout Street Health Center and completes additional paperwork as required.
- Enrolls program participants in HMIS as they enter the program and documents all services provided for grant reporting purposes.
- Maintains compliance with all CCH and grant-specific reporting requirements.
- Demonstrates respect, cultural competence and knowledge of trauma informed care in interactions with patients, Coalition staff, and other community providers.
- Maintains a work environment that is marked by respect for others; that values inclusiveness and builds workforce diversity; and that fosters cooperation and teamwork.
- Record all clinical services in a timely and complete fashion in the EHR.
- Maintain up to date records in EHR.
- Record telephone and other clinical communications as needed in the EHR.
- Manage tasks, PAQ and scanning as needed to have a complete and current chart.
- Maintain accurate information regarding client’s insurance status and complete CCARs/DACODs and other clinical authorization documentation as needed.
- Utilize the EHR and any future upgrades as directed.
- Maintaining a passing score in all compliance audits
- Documents at least 40 encounters per month in EHR and HMIS when working full-time with documentation requirements, adjusted for time away from work.
- Participates in peer review and peer clinical audits as requested.
- Attends meetings on time and participates in clinical and administrative meetings as deemed appropriate and necessary for the job.
- Participates in regular clinical and nonclinical supervision.
- Remains available by cell phone during all assigned shifts.
- Returns all voicemails and e-mails in a timely manner.
- Performs other duties as assigned.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Master’s degree in social work, counseling or similar field; licensed LCSW or LPC with a CAC II or higher strongly preferred. If not licensed, must already be registered with DORA as a candidate for licensure (i.e. LSW, LPCC) and within 6 months of obtaining LCSW or LPC license.
- Experience interacting with patients in integrated health care, mental health care, or substance use treatment settings preferred.
- Bi-lingual English-Spanish preferred.
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