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Medical Director of Integrated Health Services (Denver, CO)

JOB TITLE:

Medical Director of Integrated Health Services

PROGRAM/DEPARTMENT:

Integrated Health, Medical

REPORTS TO:

Vice President of Integrated Health Services

SUPERVISES:

PCMPs = Primary Care Medical Providers

PRIMARY WORK LOCATION:

Integrated Health

EMPLOYMENT CLASSIFICATION:

Exempt

TYPICAL WORK SCHEDULE:

Full Time/Exempt/Salaried

LAST REVIEWED:

January 8th, 2021

REVIEWED BY:

Ed Farrell, MD

Coalition Mission

The mission of The Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families, children, and individuals who are experiencing or at-risk of homelessness throughout Colorado.

The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service

We believe all people have the right to adequate housing and healthcare. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone.

We create lasting solutions to homelessness by:

  1. Honoring the inherent dignity of those we serve, affirming their capabilities, and fostering their hope that a better life is possible;
  2. Building strong, caring trauma-informed communities through the integration of housing, healthcare, and supportive services;
  3. Advocating for social and racial equity, inclusivity, and diversity and challenging the status quo in partnership with our workforce members and those we serve;
  4. Achieving excellence through continuous quality assurance, innovation, and professional development; and
  5. Using resources judiciously and effectively.

Job Summary

The Medical Director of Integrated Health Services works collaboratively with the multi-disciplinary Care Teams throughout CCH to further our mission and provides integrated primary health care at the Stout Street Health Center and satellite clinics.

Essential Job Functions

Employee must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Employee will perform job according to applied laws. The essential job functions listed are representative of the knowledge, skill, and/or ability required to perform this job and do not represent an exhaustive list of job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Professional Oversight:

  1. Responsible for clinical oversight and management of PCMPs across CCH.
  2. Responsible for monitoring and improving provider efficiency, satisfaction, and the effectiveness of care provision.
  3. Ensures that the PCMP team practices in a manner consistent with CCH philosophy of service.
  4. Reviews and co-signs charts for PCMPs as appropriate.
  5. Responsible for hiring and onboarding of new PCMP staff.
  6. Maintains a culture of regular coaching and professional development of all PCMPs, especially the Associate Medical Directors.
  7. Models culture of front-line driven continuous quality improvement.
  8. Addresses client care issues/complaints as needed.

Professional Development:

  1. Ensures regular provider peer review.
  2. Plans and executes regular Continuing Medical Educational and in-service activities.
  3. Provides clinical precepting for medical students and residents as scheduling allows.

Provides Primary Health Care to CCH clients:

  1. Provides direct, high-quality, primary medical care to people experiencing homelessness.
  2. Maintains and enhances a current level of knowledge relevant to professional practice; and continually strives to improve the quality of care.
  3. Facilitates client participation in self-care by providing information and choices in a non-judgmental, respectful manner.
  4. Fosters a work environment that is marked by respect for others, that values inclusiveness, equity, and diversity, and that exemplifies cooperation and teamwork.
  5. Uses the EHR to document clinical care, problem lists, and medications lists effectively and expeditiously.
  6. Record all clinical services in a timely and complete fashion in the EHR.
  7. Maintain up to date records in EHR.
  8. Record telephone and other clinical communications as needed in the EHR.
  9. Manage tasks, PAQ and scanning as needed to have a complete and current chart.
  10. Maintain accurate information regarding client’s insurance status and complete CCARs/DACODs and other clinical authorization documentation as needed.
  11. Utilize the EHR and any future upgrades as directed.
  12. Takes initiative to determine ways to deliver health care in a more compassionate, effective manner.
  13. Collaborates and consults effectively and bi-directionally with all CCH staff, and to identify and address the complex issues which may adversely impact the health of patients.
  14. Maximizes community linkages while acting as advocate for patients.
  15. Leads Quality Improvement and Peer Review activities.

Administration

  1. Participates in Committees and workgroups as appropriate, including Credentialing and Privileging, Morbidity and Mortality, and Pharmacy and Therapeutics, CORE team, and others
  2. Works collaboratively on project development and to develop and implement creative and lasting solutions to challenges of access, quality, communication, and teamwork.
  3. Responsible for regulatory compliance with respect to the medical staff
  4. Works with Medical, Operations, and Nursing leaders to ensure that clinic sites have the staffing to deliver high quality, reliable care.
  5. Works with Integrated Health and other CCH leaders to develop and implement policies and procedures to improve health care delivery and outcomes across CCH.
  6. Maintains effective communication with health, social and other service provider agencies in order to resolve medically related issues for patients
  7. Maintains own administrative schedule, as appropriate.
  8. Performs other duties as assigned.

Education and Work Experience

  1. Current licensure in the State of Colorado as a physician, physician assistant, or nurse practitioner.
  2. Medical Degree, Doctor of Osteopathy, Physician Assistant, or Nurse Practitioner training and degree from an accredited school of medicine.
  3. Completion of an accredited Residency Program in the physician’s specialty, or equivalent experience as NP/PA.
  4. Current DEA licensure.
  5. Experience in health care leadership necessary.

Knowledge, Skills and Abilities

  1. Excellent critical thinking and decision-making skills.
  2. Consistently superb customer service skills and excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence.
  3. Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations.
  4. Proven clinical competence in the provision of health care in a primary care setting.
  5. Skill in operating office equipment, such as computers, software (e.g., Microsoft Word, Excel and PowerPoint; e-mail; EHR systems) and telephones.
  6. Skill in oral, written and interpersonal communications.
  7. Able to participate as a member of an interdisciplinary team and function effectively with collaborating agencies.
  8. Able to prioritize multiple job responsibilities, work independently, and exercise sound professional judgment.
  9. Able to demonstrate core competency in the Electronic Health Record

Physical Requirements

Percentage of work time spent on activity →

0% – 24%

25% to 49%

50% to 74%

75% to 100%

SEEING: Must be able to read computer screens and printed documents.

 

 

 

X

HEARING: Must be able to hear well enough to communicate with employees and others.

 

 

 

X

STANDING/WALKING

 

X

 

 

CLIMBING/STOOPING/KNEELING

X

 

 

 

LIFTING/PULLING/PUSHING

X

 

 

 

FINGERING/GRASPING/FEELING: Must be able to write, type and use telephones.

 

 

 

X

DRIVING: Must have valid driver’s license and clean driving record.

X

 

 

 

Working Conditions

Works primarily in climate-controlled office environment with frequent interpersonal interactions.

This job description is intended to describe the general nature of work performed. It is not intended to be a complete list of all responsibilities, duties and skills required for employees performing this job. Furthermore, this job description does not establish a contract of employment. The Coalition may change job descriptions at any time, with or without notice, as service needs require.

Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender expression, pregnancy, health condition related to pregnancy, military status or any other applicable status protected by law.

Click HERE to apply.

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