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Medical Assistant (Denver, CO)

JOB TITLE:

Medical Assistant

PROGRAM/DEPARTMENT:

Nursing/Integrated Health

REPORTS TO:

RN Suite Coordinator

SUPERVISES:

N/A

PRIMARY WORK LOCATION:

Stout Street Health Center

EMPLOYMENT CLASSIFICATION:

Full-time

TYPICAL WORK SCHEDULE:

Monday through Friday

Coalition Mission

The Mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families, children, and individuals who are experiencing or at-risk of homelessness throughout Colorado.

The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service

We believe all people have the right to adequate housing and healthcare.  We work to remove the barriers that restrict access to these rights.  Society benefits when adequate housing and healthcare are available to everyone.

We create lasting solutions to homelessness by:

  1. Honoring the inherent dignity of those we serve, affirming their capabilities, and fostering their hope that a better life is possible;
  2. Building strong, caring, and trauma-informed communities through the integration of housing, healthcare, and supportive services;
  3. Advocating for social and racial equity, inclusivity, and diversity and challenging the status quo in partnership with our workforce members and those we serve;
  4. Achieving excellence through continuous quality assurance, innovation and professional development; and
  5. Using resources judiciously and effectively.

Job Summary

The Medical Assistant (MA) works within a multi-disciplinary health care team performing medical and mental health support.  MA’s work within the care team to provide patient care and perform administrative and laboratory duties in support of clinic and providers.

Essential Job Functions

Employee must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Employee will perform job according to applied laws. The primary job functions listed are representative of the knowledge, skill, and/or ability required to perform this job and do not represent an exhaustive list of job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions.

  1. Provides for the safe delivery of patient care, in routine and emergency situations, within the scope of education and training, such as taking vital signs, and performing patient assessments.
  2. Communicates significant clinic information to other healthcare professionals as necessary.
  3. Maintains a professional and confidential work environment.
  4. Maintains EHR core competencies as evidenced by:
  • Records all vital signs into NextGen which include BP, P, T, R, Height, Weight, smoking status and possibly finger stick for glucose level and peak flow if patient’s chronic medical lists indicate that these are appropriate according to patient’s diagnosis.
  • Records all patient visits electronically into NextGen, ensuring that they include the PMH, PSH, FH, Social History, and allergies.
  • Uses the Inbox to manage tasks.
  • Uses the Telephone Template to help record communications regarding a patient.
  • Submits appropriate submissions to billing.
  • Ability to enter immunizations into NextGen.
  • Ability to scan documents into appropriate section of patient chart in NextGen.
  • Proficient at using the EPM (Electronic Practice Management) system as demonstrated by:
    • Ability to register patient in EPM.
    • Ability to check patient in for appointment using the EPM.
    • Ability to make an appointment for a patient using the EPM.
    • Ability to sign patient up for CICP using proper paperwork.
  1. Ability to perform check-ins for all patients and work closely with the multi-disciplinary healthcare team to achieve efficient patient flow and effective use of clinic resources.
  2. Obtains specimens and performs laboratory tests including urinalysis, urine HCG, hematocrits, glucoses, etc.
  3. Performs venipuncture and prepares blood and other specimens accurately for transport to the central lab.
  4. Performs basic medical office procedures including sterile and non-sterile procedures, application of dressings. Pulse oximetry, peak flow analysis, EKG, audioscope and other screening tests.
  5. Administers immunizations per clinic protocol including into the CIIS State of Colorado database.
  6. Contacts clients in need of follow-up for missed appointments as requested.
  7. Assists in securing and sending releases of information for clients at the clinic.
  8. Assists with other administrative and health operation tasks as needed, including copying, faxing, word processing, and data entry.
  9. Assists providers and nurses with examinations, procedures, and other processes related to direct patient care including chaperoning paps and other exams as needed.
  10. Maintains established departmental policies and procedures, including quality improvement, safety, environmental, and infection control standards.
  11. Enhances professional growth and development through participation in educational programs, reviewing current literature, and attending meetings.
  12. Schedules appointments, X-rays, special studies, etc. upon request.
  13. Ability to work evenings or weekend shifts as needed.
  14. Other duties as assigned.

Education and Work Experience

  1. High school diploma or equivalent required.
  2. Successful completion of a Medical Assistant program.
  3. Certification in basic life support (CPR).
  4. Bi-lingual English/Spanish preferred.

Knowledge, Skills and Abilities

  1. Sound critical thinking and decision-making skills.
  2. Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence.
  3. Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations.
  4. Ability to participate as a member of an interdisciplinary team and effectively interface with internal and external customers.
  5. Strong interpersonal skills for dealing with individuals with a range of moods and behaviors in a safe, effective, and respectful manner.
  6. Sensitivity in working with at risk families and individuals who are homeless.
  7. Skill in operating office equipment, computers, and telephones.
  8. Skill in oral and written communications.
  9. Able to organize and prioritize multiple responsibilities simultaneously.
  10. Knowledge of medical terminology.

Percentage of work time spent on activity →

0% – 24%

25% to 49%

50% to 74%

75% to 100%

SEEING: Must be able to read computer screens and printed documents.

 

 

 

X

HEARING: Must be able to hear well enough to communicate with employees and others.

 

 

 

X

STANDING/WALKING

 

 

X

 

CLIMBING/STOOPING/KNEELING

 

 

X

 

LIFTING/PULLING/PUSHING

 

 

X

 

FINGERING/GRASPING/FEELING: Must be able to write type and use telephones.

 

 

 

X

Working Conditions

Works primarily in a climate controlled office environment with frequent interpersonal interactions with patients and staff.

This job description is intended to describe the general nature of work performed.  It is not intended to be a complete list of all responsibilities, duties, and skills required for employees performing this job.  Furthermore, this job description does not establish a contract of employment.  The Coalition may change job descriptions at any time, with or without notice, as service needs require.

Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender expression, military status, or any other applicable status protected by law.

Click HERE to apply.

This website is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $1,625,741 with 20 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

Copyright © 2020 National Health Care for the Homeless Council, Inc. 

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