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Health Information Manager and HIPAA Privacy Officer (Denver, CO)

Colorado Coalition for the Homeless


Health Information Manager and HIPAA Privacy Officer


Quality Assurance


Chief Quality and Information Officer


Health Information Specialist


2130 Stout St.


Full-time Exempt



Coalition Mission

The mission of The Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well being and stability of those it serves.

Our Philosophy of Service

We believe all people have the right to adequate housing and healthcare. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone.

We create lasting solutions to homelessness by:

  1. Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible;
  2. Building strong, caring communities through the integration of housing, healthcare and supportive services;
  3. Advocating for social equity and challenging the status quo on behalf of the individuals and families we serve;
  4. Achieving excellence through continuous quality assurance, innovation and professional development; and
  5. Using resources judiciously and effectively.


Job Summary

The Health Information Manager is responsible for the oversight of the Integrated Health Information Management department, including document management in the electronic health record and release of information. The position serves as the HIPAA Privacy Officer for the organization, providing consultation, training, and assistance to staff regarding maintaining client confidentiality, as well as the development of privacy policies and procedures.   


Essential Job Functions

Employee must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The primary job functions listed are representative of the knowledge, skill, and/or ability required to perform this job and do not represent an exhaustive list of job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions.

  1. Serves as a regulatory resource for CCH staff, being available for consultation regarding HIPAA, 42 CFR Part 2, and other Federal, state, and local regulations as applicable. Consults with external regulatory resources when necessary.
  2. Serves as HIPAA Privacy Officer for all CCH
  3. Oversees the development, implementation, maintenance of, and adherence to privacy policies and procedures.
  4. Provides HIPAA training to all new CCH employees and refresher training on an annual basis for all programs.
  5. Creates and maintains a tracking system to ensure all staff receives required annual regulatory training.
  6. Collaborates with the General Legal Counsel regarding the development of Business Associates Agreements (BAA) and monitors to ensure privacy requirements and responsibilities are maintained.
  7. Implements processes for reviewing, investigating, and tracking all complaints and potential breach reports through the SafetyZone system.
  8. Manages the Integrated Health Information Management department and provides regular supervision and backup to staff.
  9. Serves as a resource to staff, proving consultation and technical assistance regarding document management, scanning and filing records into the EHR, the release of records to patients and external agencies, and the archiving and destruction of medical records.
  10. Conducts regular site visits and assessments regarding adherence to privacy policies and procedures.
  11. Understands and follows the generally accepted standards of professional responsibilities.
  12. Maintains excellent public relations.
  13. Serves as a member of various committees within CCH as well as external committees to represent and provide leadership regarding issues of homelessness.
  14. Reports regularly to Chief Quality and Information Officer.
  15. Other duties as assigned.

Education and Work Experience

  1. Bachelor’s degree in related field, Registered Health Information Technician certification required.
  2. Demonstrated experience working with medical records and electronic health records, HIPAA, 42 CFR Part 2, and other Federal, state, and local regulations
  3. Advanced degree preferred; experience may be substituted for education.

Knowledge, Skills and Abilities

  1. Sound critical thinking and decision-making skills.
  2. Consistently superb customer service skills; effective interpersonal/assertive communication skills demonstrating a high degree of emotional intelligence.
  3. Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations.
  4. Ability to collaborate with a diverse workforce.
  5. Extensive knowledge of HIPAA, 42 CFR Part 2, health care reform, and other applicable regulations
  6. Experience working in health and human service related fields
  7. Understanding of state and federal requirements regarding confidentiality, professional relationships, record keeping and other relevant matters
  8. Ability to prioritize multiple job responsibilities, work independently, show initiative and exercise sound professional judgment
  9. Strong ability to develop and implement quality assurance and improvement activities
  10. Proven effective oral, written and interpersonal communication skills
  11. Problem-solving expertise
  12. Must carry a cellular phone to ensure accessibility
  13. Must have a valid Colorado Driver’s License and be eligible for CCH
  14. Must pass CBI check.
  15. Must adhere to Agency’s non-discrimination policies.


Physical Requirements

Percentage of work time spent on activity →

0% – 24%

25% to 49%

50% to 74%

75% to 100%

SEEING: Must be able to read computer screens and printed documents.





HEARING: Must be able to hear well enough to communicate with employees and others.




















FINGERING/GRASPING/FEELING: Must be able to write, type and use telephones.





Working Conditions

Works primarily in a climate-controlled office environment with frequent interpersonal interactions.

 This job description is intended to describe the general nature of work performed. It is not intended to be a complete list of all responsibilities, duties and skills required for employees performing this job. Furthermore, this job description does not establish a contract of employment. The Coalition may change job descriptions at any time, with or without notice, as service needs require.

Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender expression, military status or any other applicable status protected by law.

Learn more and apply to this position.

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Copyright © 2019 National Health Care for the Homeless Council, Inc. 

PO Box 60427 | Nashville, TN 37206 | (615) 226-2292
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