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Dental Assistant (Denver, CO)

JOB TITLE:

Dental Assistant

PROGRAM/DEPARTMENT:

Dental Clinic Champa

REPORTS TO:

Dental Director, Dental Operations Manager

SUPERVISES:

N/A

PRIMARY WORK LOCATION:

Stout Street Health Center Dental Clinic/ Champa Street Dental Clinic

EMPLOYMENT CLASSIFICATION:

Full-time

TYPICAL WORK SCHEDULE:

M-F, 8:00 – 5:00

LAST REVIEWED OR UPDATED:

Carol Niforatos, DDS, January 2015

Coalition Mission

The mission of The Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well being and stability of those it serves.

Our Philosophy of Service

We believe all people have the right to adequate housing and healthcare. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone.

We create lasting solutions to homelessness by:

1. Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible;

2. Building strong, caring communities through the integration of housing, healthcare and supportive services;

3. Advocating for social equity and challenging the status quo on behalf of the individuals and families we serve;

4. Achieving excellence through continuous quality assurance, innovation and professional development; and

5. Using resources judiciously and effectively.

Job Summary

Assists the Dental Director, Operations Coordinator, dentists, and hygienist in the care and treatment of patients.

Essential Job Functions

Employee must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The primary job functions listed are representative of the knowledge, skill, and/or ability required to perform this job and do not represent an exhaustive list of job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

1. Assists the dentist and hygienist during a variety of treatment procedures.

2. Maintains compliance with infection control protocols, including appropriate sterilization of instruments.

3. Maintains a clean and orderly work environment.

4. Completes protocols for opening and closing of the clinic.

5. Seats patients, obtains medical history, completes radiology and prepare patient for new exam and dental procedures.

6. Assists dental office coordinator with maintaining charts, scheduling appointments and other front office tasks as requested.

7. Primary chair side assisting duties:

a. Assists the dentist and hygienist in the prevention, examination, and treatment of oral disease.

b. Has chart present and x-ray mounted when patient is seated.

c. Prepares patients, set up instrument trays, and prepares materials used in dental procedures.

d. Keeps the patient’s mouth free of debris and hands the dentist appropriate instruments during the procedure.

e. Practices rubber dam techniques, sterilizes equipment and maintains infection control protocols.

f. Cleans, disinfects, sterilizes/ disinfects and re-circulates instruments.

g. Prepares dental materials, cements, amalgams, composites, impression materials; prepares casting models and dies.

h. Takes, develops, mount and labels dental radiographs (x-rays).

i. Prepares outgoing lab cases and receives incoming lab cases.

j. Collects and records patient medical and oral health histories; takes blood pressure and blood sugar if necessary.

k. Helps patients feel comfortable before, during and after the procedure. This may include using low voice tones and voice control and providing reassurance.

l. Provides patients with instructions prescribed by the dentist for oral care following surgery or other dental treatment procedures, such as the placement of a restoration.

m. Stocks, cleans and disinfects treatment rooms; maintain equipment and work areas.

n. Disposes of contaminated biological and chemical waste according to OSHA procedures and protocols.

o. Retrieves and maintains dental records; records treatment information in patient records.

p. Assists dentist in managing medical and dental emergencies, performs CPR with attending dentist if necessary.

q. Performs dental assisting duties within scope of practice as defined by Colorado law.

8. Secondary front office duties (as requested/ assigned):

a. Schedules and confirm patient appointments.

b. Handles incoming phone calls and inquiries about the dental clinic.

c. Maintains patient reception procedures; receives and seat patients.

d. Completes task list for opening and/ or closing the clinic each day. Tasks include starting up compressors and vacuum each morning and at noon, arranging dental chairs, filling all water bottles, and changing x-ray developer and fixer once per week with cleaning.

e. Completes patient registration and insurance verification procedures and enters data into the computer.

f. Assists patients in completing new patient registration packets and other financial/ benefits forms as needed (e.g., Friends of Man applications).

g. Makes charts, organizes and maintains filing of patient records and release of confidential health information.

h. Accurately records information in patient records.

i. Prints patients route slips; ensures completion and timely submission of route slips to the MIS department.

Education and Work Experience

1. Graduation from high school required.

2. Graduation from a dental assisting program is required. Program accreditation by the Commission on Dental Accreditation of the American Dental Association preferred.

3. Current CPR certification required.

4. One-year experience as a dental assistant with patient care and front office duties preferred.

5. EDDA strongly preferred.

6. Bilingual (English/Spanish) strongly preferred.

Knowledge, Skills and Abilities

1. Knowledge of homeless issues and demonstrated sensitivity to underserved populations.

2. Knowledge of front desk procedures directly related to dental services.

3. Knowledge of information and techniques needed to diagnose and treat oral injuries, diseases and deformities.

4. Knowledge of OSHA regulations concerning infection control and dental clinic operations.

5. Skill in operating office equipment, such as computers, software (e.g., Microsoft Word, Excel and PowerPoint; e-mail; EHR systems) and telephones.

6. Able to demonstrate core competency in EHR systems.

7. Skill in listening to others and showing concern for all people; friendly, polite and able to work well under pressure.

8. Skill in oral and written communications.

9. Able to communicate effectively with diverse audiences.

10. Able to organize and prioritize multiple responsibilities simultaneously.

11. Able to ensure accuracy of data management and reporting.

12. Able to make sound decisions, using available information while maintaining appropriate confidentiality

Working Conditions

Works in climate-controlled office environment with frequent interpersonal interactions. As in any medical clinic, there is a risk of exposure to blood borne pathogens.

This job description is intended to describe the general nature of work performed. It is not intended to be a complete list of all responsibilities, duties and skills required for employees performing this job. Furthermore, this job description does not establish a contract of employment. The Coalition may change job descriptions at any time, with or without notice, as service needs require.

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender expression, military status or any other applicable status protected by law.

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