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Clinical and QI Nurse Manager

POSITION:                      Clinical and QI Nurse Manager

REPORTS TO:                  Director of Clinical and Quality Improvement

FTE:                                 .8 FTE

SALARY:                       $75,000-85,000

START DATE:                   ASAP

LOCATION:                   National/Remote

 

The National Health Care for the Homeless Council (the Council) is the premier national organization working at the nexus of homelessness and health care. Since 1986, we have brought together thousands of health care professionalsmedical respite care providerspeople with lived experience of homelessness, and advocates. Our 200+ Organizational Members include Health Care for the Homeless health centers, respite programs, and housing and social service organizations across the country.

Grounded in human rights and social justice the Council’s mission is to build an equitable, high-quality health care system through training, research, and advocacy in the movement to end homelessness. As an organization, we believe an inclusive and open environment fosters creativity, contributes to the quality of our work, and provides growth opportunities for our employees. Additional information is available at www.nhchc.org.

POSITION DESCRIPTION

The Council is seeking a qualified clinical leader to provide training and technical assistance to health centers serving people experiencing homelessness.

CLINICAL AND QUALITY IMPROVEMENT RESPONSIBILITIES (approx. 90%)

  • In collaboration with the Council’s teams, networks (HCH Clinicians’ Network, Respite Care Providers Network, National Consumer Advisory Board) and committees (Research Committee, Administrators Committee, Policy Committee), identify emerging topics in primary care that impact people experiencing homelessness and serve as a resource and provide training and technical assistance on clinical quality issues and services.
  • In consultation and collaboration with the Director of Clinical and Quality Improvement assist in implementing the Council’s strategic priorities of expanding policy, advocacy, and medical respite care.
  • In coordination with the Clinical and Quality Improvement Manager prepare and provide recommendations on emerging health issues that are distributed to HCH health centers via adapted clinical guidelines, policy analysis/issue briefs, listserv, newsletters, webinars, workshops, etc.
  • Develop curricula and educational materials to fill the gaps and address the health care needs of homeless populations.
  • Perform literature reviews and revise articles and information on health care issues affecting people experiencing homelessness and other underserved populations.
  • Collate and review existing materials and resources for training and technical assistance, and develop new publications designed for and with input from health center audiences. This may include briefs, infographics, case studies, and other training tools/supports.
  • Monitor HCH health centers clinical performance measures and assess methods to improve both administratively and clinical.
    • Responsible for recommendations and continuous review of clinical quality indicators for HCH health centers while maintaining the highest standards of accuracy and clinical relevance.
    • Assist HCH health centers to create benchmarks for key performance indicators.
  • Provide training and technical assistance to health centers, Primary Care Associations (PCAs), Health Center Controlled Networks (HCCNs), community-based organizations, public health departments, and at Council training events.
  • Perform other duties as assigned.
  • Resources for Continuing Education Hours and Professional Development available.

ADMINISTRATIVE (5%)

GENERAL AGENCY DUTIES (5%)

  • Foster an environment that promotes trust and cooperation among all Council teams
  • Attend staff meetings, and staff retreats
  • Participate in agency functional teams and ad-hoc committees
  • Represent the Council in meetings and conferences, as appropriate
  • Provide some supervisory oversight of staff and/or projects

QUALIFICATIONS:

  1. Candidates considered:
    1. Applicants with a Master of Science degree in Nursing from a program accredited by the American Nurses Association or the American Association of Nurse Practitioners., An unrestricted state license to practice as an advance practice nurse practitioner, or
    2. Registered Nurse with a master’s degree in nursing including nurse educator, clinical nurse leader, or master’s in public health with at least five years of experience.
    1. Experience working within a community health center setting or directly with community health centers strongly preferred
    2. Motivated, resourceful, and flexible individual with the ability to multitask. Fast learner, comfortable working individually and as a team member, in a fast-paced and changing environment.
    3. Possess the ability to assess, prioritize, and manage a varied and demanding workload under pressure and with tight deadlines, while maintaining a high bar for quality.
    4. Possess excellent written and verbal communication skills.
    5. Possess excellent task management and organizational skills.
    6. Possess excellent creative problem solving and leadership skills.
    7. Experience with online conferencing forum moderation and videoconferencing preferred.
    8. Proficiency with MS Office.

    SKILLS:

    • Ability to read, analyze, and interpret medical literature, scientific journals, weekly reports, and public health publications.
    • Ability to write reports, newsletters, and bulletins. Capacity to effectively present information and respond to questions from health care providers, clients, organizational representatives including health payers, hospitals, and the general public.
    • Proven clinical competence in the provision of primary care, psychiatric health care, and substance use treatment in a community setting.
    • Demonstrated experience, competence, and sensitivity in working with people experiencing homelessness.
    • Supervisory experience a plus.
    • Very good knowledge of Spanish is an asset.

    The Council is an equal opportunity employer and provides opportunities to all applicants without regard to race, ethnicity, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

    APPLICATION PROCEDURES:

    Please send a cover letter detailing your interest, qualifications, and salary requirements with your resume to the following e-mail address: cpladsen@nhchc.org, Subject Line: Clinical Position.

    Applications without cover letters will not be considered. Interviews will be granted according to the qualifications of the applicant.

    Last Updated: June 8, 2021

    This website is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $1,967,147 with 20 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

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