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Behavioral Health Consultant (Redding, CA)

 Shasta Community Health Center

JOB SUMMARY

The Behavioral Health Consultant (BHC) is a part of the Primary Care team and assists medical providers with supporting patient wellbeing. The BHC will provide professional biopsychosocial assessments, brief solution-focused behavioral health interventions, and referral services to adults and children affected by emotional, mental, and/or substance abuse difficulties, or other behaviorally impacted medical conditions. The treatment approach will take place in a collaborative setting of medical providers, psychiatrists, case managers, drug and alcohol counselors, as well as other support staff. The BHC will also collaborate with the Director of Integrated Behavioral Health in progressing the development and implementation of the Integrated Behavioral Health Program within a medical setting.

JOB DUTIES AND RESPONSIBILITIES

  • Engage patients, and their families as needed, in behavioral management services addressing emotional, mental, and behavioral difficulties, including substance abuse
  • Complete assessments, develop individualized treatment plans, and coordinate wrap around services to promote optimal emotional and mental health
  • Receive warm-handoffs from medical providers and perform crisis interventions if needed
  • Facilitate group counseling as needed
  • Maintain confidential, accurate and timely electronic health records on patient evaluations, treatment plans, progress, discharge plans, and recommendations
  • Collaborate with medical providers, psychiatrists, drug and alcohol counselors, case managers, and other support staff to provide whole person care
  • Interpret and explain to patients, staff, relatives, and community groups the social and emotional understanding of the factors pertaining to mental health disorders in order to provide a better understanding of the social aspects of environmental, emotional, and physical problems
  • Learn about new developments in their field by reading professional literature, attending courses and seminars, and establishing and maintaining contact with other social service agencies
  • Support program manager in the development and implementation of short and long-term goals and objectives of the program
  • Attend team meetings to both lead discussions where appropriate and also discuss assigned individual patient caseload
  • Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of principles, procedures, techniques, trends, and literature of psychiatric and psychotherapeutic work.
  • Knowledge of the biopsychosocial model of mental health and addiction.
  • Knowledge of scope and activities of public and private health and welfare agencies.
  • Ability to independently apply the principles of psychotherapeutic work.
  • Ability to establish and maintain the confidence and cooperation of persons contacted in the course of work.
  • Secure accurate psychosocial data, record such data systematically, write clear, accurate, and concise reports, and interpret statistical data.
  • Maintain an objective and empathetic understanding of the mentally and emotionally disturbed or mental deficient, be tolerant, use tact, and maintain emotional stability.

EDUCATION & EXPERIENCE

  • Current LMFT or LCSW upon hire and maintain current.
  • Current licensure by BBS as a LMFT or LCSW in California.

PREFERRED Qualifications

  • Two years of work experience in the healthcare field.
  • Two years of work experience in substance abuse treatment.
  • Training in evidence based practices and trauma informed care.
  • Training in motivational interviewing.

General Agency Duties

  • Foster an environment that promotes trust and cooperation among all staff of SCHC
  • Enforce clinic policies and procedures to ensure that the principles of SCHC are implemented
  • Maintain confidentiality of all patients, and employee information
  • Inform manager or supervisor of matters of general interest and problem areas as such are determined or discovered
  • Attend SCHC staff and organization meetings as requested

Customer Service

Participate in customer service related issues and adhere to the following customer service values created by SCHC:

  • We are committed to providing quality care and strive to continually improve
  • We strive to treat patients and each other with respect, courtesy and compassion
  • We believe that it is everyone’s responsibility to identify problems, take ownership, and contribute to solutions
  • We promote teamwork and cooperation to create an environment that maximizes efficiency and satisfaction
  • We actively encourage open communication and mutual education

Personal/Behavior

  • Displays ability to develop rapport across a broad range of personalities
  • Displays cheerful demeanor and makes positive comments when on duty
  • Refrains from participation in harmful gossip, dysfunctional group interactions and divisive behavior
  • Displays courteous and professional behavior in all interactions with the public
  • Works cooperatively with other staff members
  • Displays flexibility in accepting, changing or carrying out assignments
  • Adheres to dress code expectations, including fragrance-free requirements
  • Displays sensitivity in a multicultural environment

PHYSICAL DEMANDS

  • STANDING/WALKING: Up to 75% of the workday is spent standing/walking.
  • SITTING: Up to 40% of the workday may be spent sitting answering the telephone, calling out prescriptions and referrals.
  • LIFTING: Lifting may include up to 25 lbs. Up to 5% of the day involves lifting requiring a full range of motion.
  • CARRYING: Up to 5% of the workday might be carrying objects weighing up to 10 lbs.
  • PUSHING/PULLING: Up to 5% of the day may require pushing or pulling.
  • CLIMBING: Up to 1% of the workday may include climbing one flight of stairs.
  • STOOPING/KNEELING: Up to 5% of the workday may be spent stooping or kneeling to open drawers and gather equipment.
  • BENDING/CROUCHING: Up to 50% of the workday may be spent in bending at the waist.
  • REACHING/STRETCHING: Up to 10% of the workday may require reaching or stretching.
  • HAND/WRIST: Up to 50% of the workday is spent using normal movement of hands and wrists for holding charts and supplies.
  • FINGERING: 50% of the workday involves writing in the chart or using a computer keyboard.
  • FEELING: Normal tactile feeling is required to perform all job duties, including taking pulses.
  • TWISTING: Up to 5% of the day may be required in retrieving supplies or equipment.
  • TALKING: Average ability is required in communicating with patients, staff, and outside agencies.
  • HEARING: Average hearing ability is required to answer the telephone and perform all job duties.
  • SEEING: Average ability is required to read and follow instructions and assisting clinical team.

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